Assistant Director for Undergraduate Advising
UNIVERSITY OF TEXAS AT AUSTIN - Austin, TX
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Advising: Serve as the lead Undergraduate Advisor for the Office of Student Affairs and Admissions (OSAA). Meet 1:1 with our undergraduate student population and provide advising and registration assistance by appointment and via walk-ins. Co-lead group advising sessions and communicate advising and registration information in a clear and proactive manner to all students. Handle all escalated student cases such as exceptions and escalate to proper school and campus contacts when needed. Serve as the expert for university policy and procedures related to advising, registration and all UT undergraduate academic policies. Communicate degree requirements accurately, effectively in a respectful and timely manner so that all students are prepared for registration and can be ensured an optimized time to degree. Demonstrate deep knowledge of LBJs undergraduate degrees, policies and procedures, campus resources, academic calendar and Core Curriculum requirements. Maintain precise and detailed procedural records for future advisor training, create training modules and train future advisors. Maintain accurate and thorough student records. Oversee various data reports and respond to requests for student data such as retention data, time to degree data and other enrollment data. Oversee degree audits for LBJ School undergraduate students. Ensure students have accurate and timely information regarding process, degree requirements, forms and all other course pathway planning information to decrease confusion and optimize time to degree. Serve as lead on student exceptions and petitions, including change of major issues, late registration, and other student exception issues. Develop procedures/guidelines related all academic change policies, to include working with the Registrars Office and Enrollment Management on all issues and exceptions. Serve as a partner for the Assoc. Dean for Academics and Asst. Dean for Enrollment and Student Services and other OSAA staff and inform the registration and advising process. Serve as back up for First Year Interest Groups (FIGS) coordination and execution.New Student Orientation: Serve as the lead on orientation planning and execution and all other onboarding practices for the Undergraduate Program, including summer programming, orientation, and yield communications. Plan orientation agendas, communicate with campus partners on all spring and summer pre-orientation planning and initiatives. Serve as team lead during orientation and ensure support staff have what they need to succeed at these events. Plan advising and registration sessions during orientation so students have all of the information they need for successful registration.Recruiting, Admissions and Yield Strategy: Co-lead the planning and execution of all admissions and recruiting events for the Undergraduate Program, including information sessions, Texas Preview, Welcome to UT and other yield events. Partner with OSAA staff on presenting information sessions and other prospective applicant communications. Partner with central UT Admissions on all recruiting and yield efforts. Represent the school and communicate with external constituents, prospects, applicants and other audiences regarding the Undergraduate Program. Partner with OSAA leadership and the LBJ Communications staff on admitted student communications campaigns. Oversee and serve as team lead on all transfer applications, including coordinating of the review process and communications with central admissions on enrollment targets, review process and all other tasks related to internal and external transfers. Serve as the lead and coordinate the admissions and yield event efforts for internal and external transfers.Course Scheduling and Registration Coordination: Work closely with the Assoc. Dean for Academics, and the Sr. Program Coord/Course Scheduler position to ensure a smooth registration ensure the course schedule for LBJs undergrad program is accurate and all registration s ttings, classroom coordination, overall scheduling strategy and more are accurate and optimized. Partner with the Assoc. Dean for Academics and the Sr. Program Coordinator/Course Scheduler on all course scheduling and enrollment forecasting tasks for the program. Analyze data reports to estimate accurate course enrollment needs and share findings with the course scheduling mencement Planning: Serve as the OSAA lead on all graduation and commencement planning and coordination for the Undergraduate Program. Partner with the LBJ School Deans office on all event logistics. Head up the coordination of student graduation checklists and preparation, including graduation application processing, communications plans, and commencement ceremony overviews.Other related functions as assigned.
Created: 2025-11-15