JSG Business Services Office - Administrative Associate

Support BSO initiatives and help to ensure efficient office operations. Assist with meeting coordination and communications, and process related documents.Coordinate projects related to technology updates and document flow.Work closely with Purchasing, Travel, Accounting and Human Resources units to provide support. Plan social/ business events for the office. ?Oversee front desk operations. Serve as front-line resource, exemplifying a service-oriented, welcoming, and professional business office. Perform opening and closing duties. Handle and manage sensitive and confidential administrative documents and information. Represent the office in a positive manner at all times.Supervise student employees providing administrative support to the team.Oversee principal office ticketing system, ensuring appropriate routing and monitoring of documents and requests. Maintain business services ticketing reporting, following documents and actions from request to timely completion, including responding to status inquiries. Communicate and uphold policies and procedures. Monitor, track, and implement office calendars. Route documents for signatures through DocuSign.Oversee document flow through the office and submission to Central Offices. Assist with departmental records retention and document archiving.Process payment vouchers to include invoice payments, reimbursements, eShipt (VPEs, VP2s, and VP9s)Provide support for Human Resources functions, such as student hires, I-9s, 0% assignments. And compliance notifications. Escalate process when employees do not respond to standard reminders.Oversee mail distribution, process checks, assist with package receiving and shipping, and campus deliveries. Monitor office areas at all times to maintain professional appearance. Monitor facility and equipment functionality, repair and maintenance requests and work with other campus offices to facilitate prompt resolution when repairs are necessary.Other related duties as assigned.

Created: 2025-11-15