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Fair Hearings Specialist 1 Spanish Language (NY HELPS)

New York State Civil Service - New York City, NY

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Job Description

NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Fair Hearings Specialist 1 Spanish Language (NY HELPS) Occupational Category Legal Salary Grade 14 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $62088 to $68630 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County New York Street Address Office Of Administrative Hearings 5 Beaver Street City New York State NY Zip Code 10004 Duties Description Duties include but are not limited to the following:u2022 Provides information regarding hearing procedures to State agency and local district staff, clients and their representatives, and other parties.u2022 Processes requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents; schedules hearings; prioritizes hearings in accordance with federal and state regulations, law and court decisions; manages workflow at hearing locations; and conducts other matters regarding the administrative hearing process.u2022 Handles general inquiries from clients, their representatives or local agencies and makes referrals to appropriate program areas or proper agency.u2022 Determines continuation of aid status and good cause for adjourning and reopening hearings.u2022 Drafts responses to correspondence relating to the hearing process.u2022 Screens and processes emergency hearings.u2022 Retrieves, analyzes and/or updates information from the Fair Hearing Information System, Welfare Management System, Automated Child Care Information System, New York City Work Accountability and You, State Supplemental Program, Client Notification System, eMedNY, and other relevant systems.u2022 Identifies governmental entity or agent taking adverse action against clients and ensures all relevant parties are notified about a hearing request. This includes identifying the appropriate local district location, managed care organization, or State entity.u2022 Fields compliance complaints, referring more complicated cases to the appropriate supervisor.u2022 Gathers statistical data and prepares reports.u2022 Assists supervisor in preparing written procedures. Minimum Qualifications NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE QUALIFICATIONS:Four years of paraprofessional or professional experience providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, or the New York State Department of Health.Substitution:1. College education in any field may substitute for up to four years of the experience noted above at the rate of 30 semester credit hours or the equivalent thereof. A bacheloru2019s degree may substitute for all four years of experience.2. An associate or higher degree in law or legal assistant/paralegal education from a regionally accredited college or university, or college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), may substitute for all four years of the experience noted above.3. Completion of a legal assistant/paralegal education, qualifying non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university AND two years of paralegal experience may substitute for all four years of experience noted above.OR55 b/c: This position is eligible for 55 b/c appointment, and candidates with 55 b/c eligibility are encouraged to apply. To be eligible for a 55 b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and meet the qualifications listed formation about the 55b/c program can be found here: QUALIFICATIONS:Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at Additional Comments Full-time permanent appointments will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States. Candidates for the Fair Hearings Specialist 1 (Spanish Language) must be capable of communicating with the Spanish-speaking population regarding fair hearing-related inquiries, requests, and complaints. In processing written correspondence and e-mail requests, the incumbent must possess the ability to directly translate the incoming source documents without having to obtain verbatim written translations. In addition, in order to be considered for appointment to a Spanish language position, applicants will be required to demonstrate proficiency in Spanish at a level that will ensure their ability to adequately perform the duties of the position.Your resume must indicate how you meet the minimum qualifications for these positions. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Remarks:Interested applicants should send their cover letter and resume to and reference posting #25-146. DO NOT REFERENCE THE VACANCY ID NUMBER. NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. We actively solicit and encourage applications from Black, Indigenous, and People of Color (u201cBIPOCu201d); LGBTQIA+ individuals; women; people with disabilities; and military veterans. Some positions may require additional credentials or a background check to verify your identity. Name Recruitment Unit Telephone Fax (518) 474-9374 Email Address Address Street 40 North Pearl Street, 12B City Albany State NY Zip Code 12243 Notes on Applying To apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this terested applicants should send an email with their resume and preferred location attached to and put

Created: 2025-10-04

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