Administrative Director Emergency Services

Description This position is incentive eligible. Introduction Executives thrive with us HCA Healthcare is one of the nationu2019s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Administrative Director Emergency Services for our HCA Houston Healthcare Northwest team where excellence creates excellence. Benefits HCA Houston Healthcare Northwest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits ( _Note: Eligibility for benefits may vary by location._ HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Administrative Director Emergency Services role today Job Summary and Qualifications The Administrative Director, Emergency Services ensures high quality, patient-centered care through oversight of the performance and results of multiple sites and/or multiple functional areas. The Administrative Director fosters a culture of accountability and collaboration and directs the development and implementation of strategies, policies, and procedures in support of facility and/or market objectives. Major Responsibilities: Quality u00b7 Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care. u00b7 Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care. u00b7 Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve. u00b7 Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards. u00b7 Leads the development and implementation of patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning. u00b7 Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated. Service u00b7Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader. u00b7 Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience. u00b7 Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes. u00b7 Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service. People u00b7 Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement. u00b7 Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance. u00b7 Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs. Growth u00b7 Collaborates with administrative team and physicians to enhance existing services or develop new service offerings. u00b7 Identifies opportunities for expansion or development of new services and product lines to promote growth. Identifies stakeholder engagement strategies, technological advances, and other opportunities to drive differentiation and increase volume. u00b7 Stays abreast of external factors and opportunities impacting healthcare, including political and legislative changes, reimbursement trends, and advances in healthcare delivery. Understands the competitive landscape and ensures service line is positioned strategically to respond to changing healthcare dynamics and market environments. u00b7 Represents the organization positively within the community; participates in company-supported community/patient events and in-services. Finance u00b7 Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; identifies trends and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps. u00b7 Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Maintains staffing to ensure appropriate patient care. u00b7 Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings. Other u00b7 Performs other duties as assigned. u00b7 Practices and adheres to the u201cCode of Conductu201d and u201cMission and Value Statement.u201d Education & Experience: u2022 Bachelor's Degree Required u2022 Bachelor's Degree in nursing Preferred u2022 Master's Degree Preferred u2022 3+ years applicable experience Required u2022 5+ years applicable experience Preferred HCA Houston Healthcare Northwest ( is a 415+ bed acute care hospital that has been serving the north Houston communities for more than 40 years, providing a wide range of medical services including cardiology, maternity care, Level III NICU , pediatrics, bariatrics and neurology. We comprehensively serve our community by employing expert physicians, specialists, nurses and support staff who work together as a unified team to offer a range of diagnostic treatment and support services. From our 24-hour emergency department with Level II Trauma capabilities, to womenu2019s services, to cardiology, we are dedicated to improving the health of our community by delivering exceptional, personalized healthcare. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the Worldu2019s Most Ethical Companiesu00ae by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Created: 2025-09-09