Director of Nursing Operations
HCA Healthcare - San Antonio, TX
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Description This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a(an) Director of Nursing Operations today with Methodist Hospital Landmark. Benefits Methodist Hospital Landmark, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits ( _Note: Eligibility for benefits may vary by location._ Come join our team as a(an) Director of Nursing Operations. We care for our community Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today Job Summary and Qualifications Seeking a Director of Clinical Operations, at Methodist Hospital Landmark, who is responsible to the Chief Nursing Officer for the management of the areas/units in the department under his/her direction. This includes responsibility for the organization, coordination and direction of patient care services for patients admitted to this area and for participation in activities designed to increase patient census and control costs in these areas. She/he works cooperatively with administrators, physicians, staff, other directors, and all customers of the Methodist Healthcare System to provide services that consistently meet and exceed customer expectations. Essential Job Functions: 1. Responsible for the oversight and supervision of all processes in accordance with recognized and accepted internal (e.g. unit, department, and hospital) and external (e.g. JCAHO, Medicare, OSHA) standards in order to facilitate optimum care and health education for patients and appropriate utilization of resources which support daily operation in his/her area. 2. The following activities are unique to this position: a) Represents the MHS facility and interfaces with other facility Directors, MHS leadership, medical staff and the community. b) Identifies and guides human and material resource needs and activities in his/her area. c) Provides oversight and analysis of the annual budget and assists the CNO with the development of strategic and business plans. d) Monitors variance/occurrence reporting of financial and clinical performance data in his/her areas. 3. Works cooperatively with the Nurse Administrators/Nurse Managers to communicate daily issues of concern and maintain adequate staffing and processes to optimize patient throughput. 4. Provides leadership and direction to the Nurse Managers to ensure appropriate staffing in accordance with the organizational goals and objectives. Identifies modifications in staffing based on patient acuity and census. 5. Supervises and directs the Nurse Managers to address patient, visitor, employee and physician incidents/complaints and ensures that timely & appropriate follow up occurs. 6. Evidences commitment to Total Quality Management and shared governance activities. a) Focuses on meeting or exceeding customer expectations. b) Participates in and/or leads Process Improvement Teams, Department Improvement Teams, Task Teams, and/or individual process improvement efforts. c) Attends hospital, area and unit/departmental TQM educational offerings. What qualifications you will need: + Graduation from an accredited school of nursing. + Current registration as a professional nurse, in the State of Texas. + Bachelor Degree in Nursing preferred, Master Degree highly preferred. Management, human relations, psychology, communication and adult education courses are desirable. + Appropriate experience may be substituted with the approval of the Chief Nursing Officer of the hospital. + The Director must have a minimum of 5 years clinical experience. + Additional clinical experience is desirable. + A minimum of 5 years administrative and/or supervisory experience is also required. + 3 years experience with TQM and shared governance activities is desirable.
Created: 2025-10-04