Patient Service Specialist - Medical Front Office

Overview Baylor Scott & White Institute for Rehabilitation Richardson (Collins), TX Patient Service Specialist (PSS) Hours: vary between Monday - Friday 7am - 7pm Full Time Compensation depends upon candidateu2019s years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $25 per hour based off experience Benefits of becoming a Patient Service Specialist with us: Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. + Health, Dental, and Vision insurance; Life insurance; Prescription coverage + Paid Time Off (PTO) and Extended Illness Days (EID) + A 401(k) retirement plan with company match + Short and Long Term Disability + Personal and Family Medical Leave + PSS Ladder Program Eligibility and effective dates vary Responsibilities Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. + Collects towards patient responsibility at each visit. + Scan and maintain medical documents. + Reconciles and posts charges daily and other reporting to ensure clean claim processing. + Responds to all request for information from patients, other department and physicians. + Maintains office, orders supplies and manages mail. + Willingness to adjust schedule to center needs. + Travels Attends all mandatory meetings and in-service education programs. + Travels to non-home location center or other site for coverage when necessary. Qualifications + HS diploma or GED is required Preferred Experience + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration Additional Data _Equal Opportunity Employer including Disabled/Veterans_ Apply for this job ( Share this job Job ID _341026_ Experience (Years) _1_ Category _Administrative - Administrative Services_ Street Address _1740 N Collins Blvd., Suite 100_

Created: 2025-10-04