Broker Channel Manager-Must be fully bilingual-Chinese,...
Molina Healthcare - Glendale, CA
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Job Description Job Summary Responsible for the development and maintenance of an effective and efficient broker channel for assigned geographical region. Work in collaboration with other Broker Channel Managers, Field Sales Managers, Directors, and AVPs as needed in assigned states. Develop a high functioning, high performing broker network which is strategically aligned with Molina's mission and values. Utilize a combination of recruitment, mentoring, education, and channel management techniques to ensure brokers meet assigned objectives and enrollment targets. Assume accountability for the broker networks contribution to Molina's enrollment, profitability, and retention goals. Additionally, ensure brokers follow CMS and State Guidelines, along with basic ethical sales practices and adhere to established policies, procedures and industry best practices. Responsible for assisting their channel in the design and implementation of provider and community based relationships and growth campaigns, and monitor and report on their results Knowledge/Skills/Abilities u2022 Recruit new GA/Brokers who are skilled at selling to Molina's target populations u2022 In collaboration with Agencies/agents in assigned area implement marketing plan to maximize self generated leads u2022 Agencies who receive company generated leads that the agency complies with established processes and timelines. u2022 Actively participate in the development and implementation of GA/Broker trainings u2022 Assist with broker ride-along, trainings and evaluations u2022 Work on development and on-going overview of territory Marketing Plans with GAs/Brokers u2022 Assist in business development strategies u2022 Generate regular reports on each GA to determine CAP if needed or relationship ended u2022 Work as liaison between Molina and/or National Medicare Broker/FMO, Exchange GA, sales agents and other departments (i.e. Membership Accounting) o Weekly submission reports, missing applications, fax errors etcu2026.. u2022 Track weekly/monthly member and provider issues for trending and reporting to management u2022 Assist with GA/Broker meetings and ongoing trainings u2022 Assist with projects: o Competitive benefit comparison o Monthly activity submission review o Assist with provider presentations u2022 Collaborate effectively with Community Engagement teams within assigned markets, and develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets. u2022 Generate leads from referrals and local-tactical research and prospecting.. Fully bilingual-Chinese, Mandarin or Cantonese Job Qualifications Required Education BA Degree or related experience Required Experience u2022 4-7 years Medicare, Medicaid, managed care or other health/insurance related sales experience. u2022 Experienced in self-generating leads through local area marketing. u2022 Current relationships with centers of influence for Molina products (Medicare/Marketplace/Medicaid) u2022 Ability to be on the road 90-100% of the time in the local service area. u2022 Maintain a valid driver's license and acceptable driver's record. Computer skills - Proficient computer skills to access customer information, utilizing technology to effectively communicate with customers and coworkers. Required License, Certification, Association Life & Health (Disability) Agent license Preferred Education BA Degree in Business Management or Healthcare Management Preferred Experience Bi-lingual; membership in related service organizations To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #PJSales #LI-AC1 Pay Range: $69,477 - $135,480 / ANNUAL Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Created: 2025-09-10