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Strategic Account Manager I

IBM - San Francisco, CA

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Job Description

Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. Your role and responsibilities Strategic Account Manager is an outside sales position responsible for developing, managing, and closing business within accounts in our Strategic Accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutionsHashiCorpu2019s Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contractsResponsabilities:Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolioProactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomesLead sophisticated enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security OperationsAlign the overall HashiCorp solution to the customeru2019s business needs, challenges, and technical requirementsExecute solution and value selling to existing customer base and new prospectsArticulate and evangelize the vision and positioning of both the company and productsBuild a healthy pipeline of revenue and new logos for your target accountsAccurately forecast business on a weekly cadenceAccurately qualify opportunities based on MEDDPICCEffectively connect with management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management Required technical and professional expertise Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirementExtensive strategic sales and strategic customer development experience with a track record of closing enterprise dealsExcellent operational discipline, crafting and completing quarterly and annual business plans and forecasting.Strong executive presence, interpersonal skills, and credibilityExperience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisionsProven track record of consistently meeting or exceeding assigned annual/quarterly goals and targetsOutstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, and Tableau Preferred technical and professional experience .IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Created: 2025-09-10

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