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Client Services Manager- New Hyde Park, NY

Compass Group, North America - New Hyde Park, NY

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Job Description

Canteen + Pay Range: 75,000.00- 80,000.00 _Internal Employee Referral Bonus Available_ The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteenu2019s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; weu2019ll supply the _opportunity_ and innovation. Together, weu2019ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? Weu2019re looking for a Client Operations Manager to serve as the vital link between our company and key clientsu2014ensuring seamless service, smart sourcing, and long-term satisfaction. In this dynamic role, youu2019ll manage everything from product procurement and inventory to client communication and strategic reporting. Youu2019ll be the go-to expert for ensuring that client needs are met with urgency, accuracy, and careu2014while navigating the complexities of cross-functional collaboration and supply chain strategy. What Youu2019ll Do: + Be the Clientu2019s Trusted Partner : Build and nurture strong, long-lasting relationships with key clients, understanding their needs and delivering tailored solutions. + Own the Procurement Process : Source and procure essential goods and services, including product substitutions, while maintaining budget awareness and quality standards. + Keep Operations Flowing : Monitor inventory levels, process purchase orders, and ensure timely, accurate deliveries. + Create Impactful Product Rotations : Develop and manage marketing schedules that align with client goals and seasonal trends. + Drive Strategic Insights : Prepare and present reports on key account metrics, procurement performance, and client initiatives. + Ensure Quality&Compliance : Verify that all procured items meet required specifications and standards. + Collaborate Across Teams : Act as the central point of contact between clients, suppliers, and internal teams to ensure smooth execution of strategies. + Solve with Confidence : Resolve complex service issues and client concerns with professionalism and urgency. What You Bring: + Bacheloru2019s degree in Business Management or related field + 5+ years of experience in client relationship management, procurement, or operationsu2014preferably in Grocery, Distribution, or Food&Beverage + Proven ability to manage complex client portfolios and procurement processes + Strong analytical, critical thinking, and problem-solving skills + Excellent communication, presentation, and negotiation abilities + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) + Self-motivated, detail-oriented, and adaptable in a fast-paced environment Why Join Us? Youu2019ll be part of a collaborative, client-first culture where your ideas are valued and your impact is visible. If youu2019re ready to lead with purpose, streamline operations, and build lasting client success, weu2019d love to meet you. Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,_ click here ( _for information on additional company-provided time off benefits._ About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1454330 Canteen

Created: 2025-10-04

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