In-Home Sales Specialist
Lowe's - Plattsburgh, NY
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Essential Functions: u2022 Discover customersu2019 needs and offer solutions to them through the companyu2019s services or products u2022 Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products u2022 Responsible for meeting sales objectives u2022 Maintain a strong relationship within assigned territory thru active engagement in the store and assigned region. u2022 Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs u2022 Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary u2022 Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Loweu2019s programs u2022 Builds client relationships asking qualifying questions to fully understand and assess client needs u2022 Overcomes client objections by understanding client motivations and desired project outcomes u2022 Captures accurate measurements, confirms client product selections, reviews next steps, and gains a scheduled commitment (i.e., confirmed date and time) for follow-up u2022 Follows-up with clients who have not made a buying decision when the company runs promotions u2022 Calls clients 24 hours in advance to confirm appointments u2022 Prepares for all upcoming appointments by coordinating calls, products, and activities u2022 Works with general contractors and/or installers to quote, sell, and produce accurate jobs u2022 Keeps appointment calendar active and updated so that associates may schedule appointments for them u2022 Provides detailed/comprehensive updates to Services Territory Sales Manager during 1-1 meetings u2022 Delivers paperwork to the store and project information to the appropriate store to ensure projects are produced accurately and on a timely basis u2022 Maintains project folders and ensures all paperwork (e.g., contracts, pricing worksheets and proposal documentation) is filled out according to policy u2022 Maintains all collateral, samples, forms and paperwork and ensures all samples are clean, workable and prepared for client demonstration u2022 Takes all necessary safety precautions when visiting customers in their home u2022 Although majority of time is spent outside of store, this individual must adhere to all safety requirements when in the store and is held to the same safety measures of other associates. Minimum Requirements: u2022 High School or GED and 1-2 years residential construction experience (e.g., home building or renovations) OR face-to-face sales experience (alternative to experience as a Lowe's Sales Specialist) u2022 DL NUMBER - Driver License, Valid and in State - Valid driveru2019s license with reliable transportation and ability to pass MVR screen in accordance with company requirements u2022 If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position Preferences: u2022 1-2 years' experience using Lowe's or other similar selling CRM systems (e.g., M2O) u2022 1-2 years In-home or commission-based sales experience u2022 Licensure or certification as a Construction Supervisor. Competitive Salary: Total Compensation opportunity for top performers of $150,000 and above (consisting of a base annual salary of $40,000 plus commission). _Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (._ . _Loweu2019s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._ Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Created: 2025-10-04