Senior Director - Sales - Mount Sinai Solutions

Job Description Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for both care quality and research/education. Our health system has ~50,000 employees working together to provide care for millions of patients each year. Mount Sinai Solutions (MSS) is a unique business unit within Mount Sinai dedicated to serving Commercially insured patients, whether through direct contracting with employers and unions, or via partnerships with companies that serve them. We currently serve over 450,000 patients in the New York area, via 35+ customers and 10+ partners, and a wide range of products ranging from virtual navigation services to specialty care products to worksite health centers. We are looking for talented professionals that are passionate about developing a true system of care that can create market-leading value for our customers, members, and patients and: u2022 Are comfortable u201cplaying upu201d and u201cplaying downu201d as needed to accomplish business objectives u2022 Work productively amidst ambiguity u2022 Thrive in fast-paced work environments u2022 Seek to improve the status quo The Senior Director - Customer will lead the growth and success of Mount Sinai Solution's direct to customer business by leading new growth opportunities through direct-to-union, employer, and/or partner sales or account management. The Director will serve as the customeru2019s advocate, ensuring we meet their needs while aligning Mount Sinai Solutionu2019s offerings to deliver superior outcomes and enhanced market share. This position provides a unique opportunity to lead and grow high revenue accounts, lead sales strategy and sales operations, and direct go-to-market initiatives. Additionally, the Senior Director will provide valuable feedback to product development and strategic operations, representing the voice of the market. The role is highly visible, offering significant opportunities to engage with senior leadership within the Mount Sinai Health System and key stakeholders across the healthcare industry. Qualifications Education and Experience ? Graduate degree in Business or Healthcare Administration ? 7-10 years of experience with a minimum of 3 years leading partnerships, strategic account management, business development or driving sales of accounts of substantive size and scale ? Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus ? Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus ? Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus ? Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus ? Experience in a fast paced, corporate environment Additional Skills and Qualities ? Expertise in using Microsoft PowerPoint in developing presentations ? Strong communication and presentation skills ? Self-motivated team player ? Passion for health care as evidenced by academic or personal pursuits and professional experience Non-Bargaining Unit, M1W - MSS Business Development - MSH, Mount Sinai Hospital Responsibilities Account Sales u2022 Lead Mount Sinai Solutionu2019s go-to-market strategy u2022 Develop go-to-market strategy including market segmentation and channel strategy u2022 Lead and develop sales operations u2022 Develop sales resources, deliver pitches, and guide prospects from initial engagement through contracting and implementation to support sales operations u2022 Cultivate and support channel partnerships to expand the sales pipeline and manage existing prospects through the sales funnel Other duties u2022 Grow a team of account managers and sales associate to successfully deliver on growth goals u2022 Support broader MSS team as a senior leader u2022 Work across Mount Sinai Solutions and Mount Sinai Health System to deliver innovative solutions for employers, unions, and partners About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinaiu2019s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time u2014 discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patientsu2019 medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high

Created: 2025-09-10