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Program Coordinator- Multispecialty - Wantagh, Long ...

Mount Sinai Health System - Wantagh, NY

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Job Description

Job Description Provides front line contact for the program by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors. Qualifications Education requirements: + High School Required Experience requirements + 5-10 Years experience in a physician practice or hospital setting providing administrative support functions. Non-Bargaining Unit, M6A - MSD Wantagh Overhead OFFS - MSH, Mount Sinai Hospital Responsibilities + Coordinates pickup and delivery of packages, orders and other materials as required. Opens, sorts and prioritizes mail. + May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms as necessary + Maintains Program records through filing, retrieval, retention, storage, coding, updating and destruction. + Types routine confidential and non-confidential correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed. + Schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission as required. + May acquire insurance authorizations for procedures and tests ordered by attending physician. + Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms). + Schedules and maintains calendar for meetings and/or appointments + Responds to inquiries for information according to established policies. + Gathers, assembles and categorizes data for general information purposes and special reports + Process check requests and expense reimbursements as needed. + Assist finance with outstanding invoices, POs and check request + Assist credentialing manager when needed, especially in projects with deadlines. + Instructs patients and assist them with initiating MY chart. + Provide support to Physician and Program leadership with appointment scheduling and meetings. + Arrange food, minutes, sitting, send invites and handles confirmation for all meetings on site with Program leadership, Medical directors, educational meetings, and other leadership meetings. + Manage special projects as assigned by Physician or Program administrator. Maintain Insurance, Referral or QA logs as required by program leadership. Responsible for all patients grievances, grievances statistics, and follow up for assigned program areas. (Takes reports discuss with administrator and send letters to patients). + Responsible for scheduling vendors for program areas as required. Assist Program administrator and Physician leadership with marketing initiatives. + Provide coverage for other staff as assigned during PTO or leaves of absence. + Other Duties as Assigned About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinaiu2019s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time u2014 discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patientsu2019 medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high

Created: 2025-09-10

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