Guest Experience Lead (GEL)

As a Guest Experience Leader (GEL) at McDonaldu2019s, you'd be engaging directly with customers, making their experience more enjoyable, and working in a fast-paced environment with a supportive team. The key responsibilities focus on ensuring guest satisfaction, helping with ordering, providing assistance, and addressing concernsu2014plus the chance to bring a little joy to kids with a special treat With a positive attitude and a willingness to learn, this could be a great fit for someone who enjoys interacting with people, problem-solving, and contributing to a team. The flexible hours between 8 AM and 8 PM also provide good work-life balance The Guest Experience Leader gets to create feel-good moments everyday with customers by: u2022 Greeting guests and communicating with them while ordering u2022 Offering help with using the ordering kiosks u2022 Offering assistance to those in need of some extra hands u2022 Checking with them once they have their food to make sure theyu2019re satisfied, or to see if they need anything else u2022 Ensuring kids receive a kid treat u2022 Handling any concerns u2022 Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the ability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldnu2019t believe. Sound good? Give us a try You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. See a day in the life of a Guest Experience Lead at McDonald's Requsition ID: PDX_MC_64F13916-FA29-4D7F-B365-74845B401569_15044McDonaldu2019s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Created: 2025-10-04