Pharmacy Manager, Amazon Pharmacy

DescriptionInnovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the worldu2019s safest and fastest online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for the operation oversight and compliance of a small format pharmacy site, including; safety, quality, customer experience, budgetary, people development and operations objectives. The Pharmacy Manager will lead a small team of technicians and pharmacists, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the organization. This role will require hands-on involvement in the operation, handling tasks ranging from dispensing medications to managing the entire process of prescription fulfillment, ensuring completion from initiation to the final stage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacist verifications. The Pharmacy Manager will have a strong commitment to patient safety and with high standards of service to deliver on being the earthu2019s most customer-centric pharmacy. Job location: Middleburg Heights, OH #everydaybetter Key job responsibilities u2022 Responsible for the overall safety, quality, performance and customer experience of the operations. u2022 Manage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation. u2022 Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate. u2022 Will set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar. u2022 Educate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices u2022 Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan. u2022 Managing workflow, escalations and effectively delegating across your leadership team in partnership with the Sr Pharmacy Operations Manager. u2022 Stay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers u2022 Coordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements u2022 Align policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP) u2022 Responsible for the siteu2019s growth and partnering with capacity planning and facilities for all growth workforce management needs u2022 Develops talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda. This will include all levels of the business - safety of our people, employee engagement, performance leadership, training and development, as well as talent & succession planning. u2022 Implements change and/or develop new processes as required to provide ability to better service customers, reduce cost to serve and improve contribution. u2022 Maintain the customeru2019s profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history, appropriate clinical and laboratory data, and concurrent medication (including over the counter and home remedies). u2022 Other duties as assigned. Basic Qualificationsu2022 Doctorate or Bacheloru2019s Degree in Pharmacy u2022 Active/Good Standing Pharmacist license in domicile state u2022 Extensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety u2022 Experience with performance metrics, process improvement and Lean techniques u2022 Strong in oral and written communication skills with the ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize. u2022 Able to manage detail, establish root cause and be able to extract and manipulate data u2022 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. u2022 1 year Staff Pharmacist experience within Amazon Pharmacy (If currently an Amazon employee) Preferred Qualificationsu2022 2+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment u2022 Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations u2022 Ability to handle changing priorities and use good judgment in stressful situation u2022 Demonstrated ability to successfully develop others into higher levels of leadership in an organization u2022 Entrepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial u2022 An analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organizational skills. u2022 Interest in long-term career development through assignments in multiple FCs across the nation. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,000/year in our lowest geographic market up to $178,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Created: 2025-10-04