Janitorial Account Manager 34639

Company Overview:The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.Job Summary: The Janitorial Account Manager is responsible for overseeing day-to-day janitorial operations to ensure quality service delivery, client satisfaction, and contract compliance. This role focuses on managing existing accounts both operationally and financially, while fostering strong client relationships and identifying opportunities for new business growth. The Janitorial Account Manager will lead and mentor a team, monitor performance, control budgets, and coordinate with clients and contractors to deliver high standards of service in alignment with company guidelinesInterface with client management and contractors staff to coordinate and execute cleaning and other projectsMonitor to ensure quality control expectations are metManage work order systemManage expenditures such as labor and supplies to budgetManage schedules to ensure contract complianceReview employee performance and be able to execute corrective action plansComplete all quality control programs in accordance with company guidelinesApprove payrollSupport site supervisorSupervise and mentor team membersOversee and enforce disciplinary actions in accordance with company policies and procedureOther projects as assignedMinimum (2) years’ experience of janitorial operations managementExcellent written and verbal communication skillsExperience with new construction, space reuse and constantly changing space needsExperience with creating and managing complex budgetsAbility to self-manage daily activitiesMust be flexible with work hours and scheduleTechnical knowledge of all aspects of janitorial service deliveryProficient in Microsoft officeHarvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.An Equal Opportunity Employer --- M/F/D/VSchedule: variable schedule; 2 days a week from 8 to 5pm and 3 days a week from 11 to 8pm

Created: 2025-10-04