Kinney Homecare Customer Service Representative

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.Job Responsibilities:Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer systemVerify all types of insurance and assist in creative financing when no insurance is available Set up initial paperworkPre-qualify customers for reimbursement purposesAnswer phone calls in a professional mannerProject a positive first impression by greeting customers with exceptional customer careComputer input to include new patient data and various patient updatesUnpack shipment when received and stock shelves as required.Education:Minimum: High School Diploma or GED Experience:Preferred: 0-1 years previous experience in related position Preferred: Previous Healthcare or DME experienceSpecial Conditions of EmploymentDrug testInitial and continuous exclusion and sanction/disciplinary monitoringAny and all additional eligibility requirements based on the specific positionCompensation:$15.25 - $17.14 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Created: 2025-09-11