Assistant Food and Beverage Operations Manager
Marriott - Chula Vista, CA
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Additional Information Job Number 25147300 Job Category Food and Beverage & Culinary Location Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP (Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910) Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR u2022 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Day-to-Day Operations u2022 Assists in the ordering of F&B supplies, cleaning supplies and uniforms. u2022 Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. u2022 Supports and supervises an effective monthly self inspection program. u2022 Operates all department equipment as necessary and reports malfunction. u2022 Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. u2022 Encourages and builds mutual trust, respect, and cooperation among team members. u2022 Develops specific goals and plans to prioritize, organize, and accomplish your work. u2022 Celebrates and fosters decisions that result in successes as well as failures. u2022 Communicates areas that need attention to staff and follows up to ensure understanding. u2022 Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. u2022 Follows property specific second effort and recovery plan. u2022 Stays readily available/ approachable for all team members. u2022 Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service u2022 Provides services that are above and beyond for customer satisfaction and retention. u2022 Serves as a role model to demonstrate appropriate behaviors. u2022 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. u2022 Takes proactive approaches when dealing with guest concerns. u2022 Sets a positive example for guest relations. u2022 Stays readily available/ approachable for all guests. u2022 Reviews comment cards and guest satisfaction results with employees. u2022 Responds in a timely manner to customer service department request. Additional Responsibilities u2022 Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. u2022 Analyzes information and evaluates results to choose the best solution and solve problems. u2022 Performs hourly job function if necessary. u2022 Extends professionalism and courtesy to team members at all times. u2022 Comprehends budgets, operating statements and payroll progress report. The hourly pay range for this position is $27.50 to $34.13. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Why have less when you can have MORE u2014 all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotelu2014offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.
Created: 2025-10-04