Assistant Facilities Manager

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:As an Assistant Facilities Manager at JLL, you'll be ready to transform facilities management on a large client account supporting our Global Real Estate & Facilities IFM team while helping the FM team oversee several client buildings managed by JLL. This dynamic role requires you to report to the Facilities Manager and work as an integral part of the overall Facilities Team to manage a comprehensive range of soft services while providing necessary support to ensure efficient and effective site operations. You'll serve as a key liaison between internal customers, vendors, and stakeholders while managing first-line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, and vending and food services. This position offers the opportunity to make a significant impact on facility operations by maintaining office equipment and supplies, managing trouble ticket requests through helpdesk systems, and ensuring compliance with health and safety requirements including fire drills and safety equipment management. By joining our collaborative team, you'll contribute directly to JLL's mission of delivering exceptional facilities management solutions while advancing your career in a fast-paced environment that values customer service excellence, multi-tasking abilities, and proactive problem-solving in commercial real estate operations.What your day-to-day will look like:Manage teams providing first-line soft services including reception, mail operations, meeting and events, cleaning, waste and recycling, and vending and food services across assigned sitesMonitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report issues, recommendations, and cost estimatesConduct weekly walk-rounds with vendor cleaning managers to ensure cleaning quality standards are maintained while managing trouble ticket requests through helpdesk systemsManage daily health and safety issues including regular scheduled meetings, fire and safety team records, fire drills, safety equipment maintenance, and training coordinationProvide travel and visitor support by interfacing with locally approved hotels and assisting Client global travel and hotel managers with information gathering and staff communicationsAssist in organizing internal and external Client events while managing the quality of conferencing facilities and providing direction to housekeepers for food and kitchen facilitiesManage Wiki pages and other communication channels for assigned sites while raising purchase orders and deputizing for Building Operations Engineer or Facilities Manager when appropriate.Required Qualifications:High School Diploma or equivalent, or successful completion of a 4+ year degree that can be considered equivalent to work experienceMinimum 2 years of proven work experience as assistant facilities manager or coordinator in commercial real estate management as third-party provider, corporate, or consultantExperience using Computerized Maintenance Management System (CMMS) for facilities operations and maintenance coordinationReliable transportation to drive to client buildings as needed for on-site support and management activitiesExcellent customer service, computer, managerial, v

Created: 2025-09-12