Business Processing Specialist

Business Processing Specialist Category: Administration Main location: United States, Tennessee, Nashville Position ID: J0925-0220 Employment Type: Full Time Position Description: CGI Federalu2019s Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist in Nashville, TN. Under the direction of the Asset Manager/Central Services Manager (CSM), the Business Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include: renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies. The Specialist will use CGIu2019s propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills. This position is located in Nashville, TN. Your future duties and responsibilities: Responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following: u2022 Perform detailed reconciliation of monthly voucher payments to property owners u2022 Renew expiring Housing Assistance Payments contracts u2022 Perform annual contract rent adjustments u2022 Evaluate and approve owneru2019s claims for reimbursement due to unpaid rent, tenant damages and vacancies u2022 Maintain property files and records retention in accordance with HUD and corporate policy u2022 Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments. Required qualifications to be successful in this role: u2022 Associates degree required OR significant relevant experience in lieu of an Associates degree will be considered. Bacheloru2019s degree is preferred. u2022 Must have at least 2 yearsu2019 experience with regulatory control or compliance in a professional office business / corporate environment. u2022 Professional, organized, and able to manage multiple tasks each with varying deadlines u2022 Proficiency with Microsoft Office, particularly Excel and Word. u2022 Strong written and oral communication skills. u2022 Desire to work in a team environment. u2022 Proven ability to accurately and timely complete tasks within the established timelines and quality standards. u2022 Proven ability to understand, interpret and apply written policies and procedures. u2022 Strong customer service skills. u2022 Learn from past experiences and apply to future circumstances. u2022 Ability to multi-task, be self-motivated and proactive Desired qualifications/non-essential skills required: u2022 3-5 years of experience performing tasks in a regulatory environment. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $31,500.00 - $57,200.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: u2022 Competitive compensation u2022 Comprehensive insurance options u2022 Matching contributions through the 401(k) plan and the share purchase plan u2022 Paid time off for vacation, holidays, and sick time u2022 Paid parental leave u2022 Learning opportunities and tuition assistance u2022 Wellness and Well-being programs #CGIFederalJob #LI-CP6 Skills: + Analytical Thinking + Compliance Management + Detail-oriented + Housing (Fed) + Portfolio Management What you can expect from us: Together, as owners, letu2019s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youu2019ll reach your full potential becauseu2026 You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thatu2019s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companyu2019s strategy and direction. Your work creates value. Youu2019ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youu2019ll shape your career by joining a company built to grow and last. Youu2019ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamu2014one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills Clickhere (to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIu2019s legal duty to furnish information.

Created: 2025-10-04