Process Excellence Manager

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, weu2019ve been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the worldu2019s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? Youu2019ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? Thatu2019s us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digitalu00ae, G-Technologyu2122, SanDisku00ae and WDu00ae brands. Todayu2019s exceptional challenges require your unique skills. Itu2019s You & Western Digital. Together, weu2019re the next BIG thing in data. Job Description We are seeking a highly motivated Process Excellence Champion/Manager to lead the creation, development, and execution of end-to-end foundational supply chain business process frameworks across our organization. This individual will work closely with senior leadership to design and implement strategic initiatives that enhance operational efficiency, quality, and performance across key business functions. Reporting directly to the VP of Strategic Sourcing, the Process Excellence Manager will be responsible for establishing a structured approach to process improvement, managing metrics for successful implementation, and training cross-functional teams on process standards. The ideal candidate will possess a deep understanding of process excellence methodologies (Lean, Six Sigma, etc.), program management, and have a proven track record in developing and implementing process frameworks that deliver measurable business results. You will drive a culture of continuous improvement while ensuring that key metrics and KPIs are tracked and optimized across the organization. Key focus areas include end-to-end process lifecycle, supplier relationship management, business continuity and risk management, supplier selection processes, market intelligence and financial reporting, organization governance and skills development roadmap Key responsibilities include: Process Framework Development: + Design and implement a scalable and sustainable business process framework that aligns organizational goals. This framework will focus on increasing efficiency, reducing waste, and improving overall quality across key business functions. + Define and document standard operating procedures (SOPs) and best practices to ensure consistency and clarity across teams. Process Improvement & Execution: + Lead the execution of key process improvement initiatives, ensuring that the framework is embedded across departments (e.g., operations, HR, finance, product development). + Conduct process mapping and root cause analysis to identify bottlenecks, inefficiencies, and areas for improvement. + Develop and lead process optimization projects using process excellence methodologies such as Lean, Six Sigma, or Agile. Training & Knowledge Sharing: + Develop and implement training programs to educate and upskill teams on process excellence principles, tools, and best practices. + Act as a subject matter expert (SME) in process excellence, providing coaching and guidance to departmental leaders and teams. + Facilitate workshops and cross-functional meetings to foster a culture of continuous improvement and process optimization. Metrics & Performance Management: + Define and manage a set of key performance indicators (KPIs) and metrics to monitor the success and impact of process improvements. + Use data and metrics to measure the effectiveness of implemented processes, identifying areas for further optimization or recalibration. + Provide regular reporting to the VP and other senior leadership on progress, success, and challenges of process excellence initiatives. Change Management & Stakeholder Engagement: + Champion change management efforts to ensure smooth adoption of new processes and practices across teams. + Work closely with senior leadership and functional managers to gain buy-in and alignment on process improvement initiatives. + Influence and engage key stakeholders across various functions to ensure alignment with process excellence goals. Continuous Improvement Culture: + Foster a culture of continuous improvement throughout the organization, ensuring that process excellence becomes embedded in everyday operations. + Stay up to date with industry best practices, emerging trends, and process improvement tools to bring innovative solutions to the organization. Qualifications + Bacheloru2019s degree in supply chain, Business, Engineering, or related field (MBA preferred). + 5+ years of experience in procurement, supplier management, or process excellence roles. + Proven experience in strategic sourcing, risk management, and supplier engagement strategies. Skills & Competencies + Deep understanding of end-to-end Strategic Sourcing and Procurement processes and procurement best practices. + Expertise in supplier segmentation, QBRs, and performance management. + Proficiency in RASCI modeling, OKR frameworks, and program governance. + Strong analytical, financial, and market intelligence capabilities. + Excellent communication, leadership, and stakeholder management skills. Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a personu2019s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the personu2019s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the

Created: 2025-10-04