SAP iXp Intern - SAP D-CSM Communication & Process

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging u2013 but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About the SAP Internship Experience Program The SAP Internship Experience Program is SAPu2019s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP 1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network. 2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 3. Gain visibility : with SAP Internship Experience Program in your title, youu2019ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. What youu2019ll do Position title: SAP iXp Intern u2013 SAP D-CSM Communication & Process Location: Open to any location but with preference to Pittsburgh, US or NSQ, US Expected start date: October 2025 for a 6-8 month internship duratio The Communicatons and Process Intern will be responsible for assisting with internal communications strategies and data that helps drive those strategies. The Intern is responsible for internal communications out to our CSM organization and ensuring the content is engaging, on-brand and effective in driving customer outcomes. Additionally, they will be responsible for assiting with generating data insights for management through a variety of tools, and helping to creating action plans based off of that data. The Intern is expected to work with our Operations teams and CSM management to help drive CSM initiatives and ensure customer satisfaction. This hybrid role will be split evenly between communications and technical program support. As an intern, you will: u2022 Support the Global Operations Manager and team to improve efficiency, communication and stakeholder engagement. u2022 Assist with the planning, drafting and delivery of internal and external communications (newsletters, stakeholder updates, presentations, digital content). u2022 Ensure knowledge management is maintained correctly u2022 Organize and support project management activities. u2022 Learn SAP data insight tools and provide insights using those skills u2022 Suggest ideas and implement improvements for internal processes. u2022 Support the preparation of executive presentations and communication materials. u2022 Coordinate the follow-up of weekly team meetings and track action items. u2022 Participate in new initiatives that drive the success of the Customer Success organization. This role will enhance team capacity, strengthen stakeholder engagement, and directly contribute to the successful rollout of new CSM programs. You will also gain a solid foundation and understanding of how SAPu2019s global Customer Success organization operates while working in a dynamic international team. What you bring: Weu2019re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning. The ideal candidate combines strong communication and creative skills with an analytical, process-driven mindset, making you comfortable working across communications, operations, and customer success initiatives. Educational requirements: u2022 Currently enrolled at a university in Communications, Business, Marketing, Business Administration, Economics, or a related field. For recent graduates, joining date must be within six months of graduation date. Position requirements: u2022 Strong written and verbal communication skills, with the ability to simplify complex technical processes into clear, engaging content. u2022 Excellent organizational, analytical, troubleshooting and problem-solving skills. u2022 Ability to communicate effectively across multiple regions in a dynamic, fast-paced organization. u2022 Flexible, self-aware, motivated and open to feedback. u2022 Strong interest in Customer Success, process improvement and operations in the tech industry. Desired skills/experience: u2022 Interest and/or experience in communications, copywriting, video creation, graphic design, and storytelling. u2022 Familiarity with communication tools (e.g., MS Office, Canva, SharePoint or similar). u2022 Advanced knowledge of Microsoft PowerPoint and Excel. #SAPNextGen Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAPu2019s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone u2013 regardless of background u2013 feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPu2019s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 -62 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 433015 Work Area: Corporate Operations Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #LI-Hybrid

Created: 2025-10-04