Resident & Accounts Specialist - Clinton Avenue ...

POSITION TITLE:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Resident Accounts Specialistu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0REPORTS TO:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Community LeaderPOSITION SUMMARY: u00a0Resident Accounts Specialist manages all aspects of resident and property accounting including but not limited to managing rent and security deposits, monitoring rent due dates, issuing late notices, managing all collections and completing evictions as needed, entering invoices and maintaining reports. The Resident Accounts Specialist is also responsible for supporting the Community Leader in leasing vacant units and assisting in u00a0day to day operations of the community.ESSENTIAL DUTIES:Process rental applications and credit checksWork to minimize vacancies, promote good working resident and public relations, and assure program compliance with applicants and residentsShow and rent all vacant apartmentsProcess all move out household accountingProcess and Input certification informationAccept and process rental payments according to HL policy and procedure.u00a0Process and monitor households accounts receivable including following up on outstanding balancesPrepare and send late notices and eviction noticesConfer with their Community Leader on all evictions, lease violations, and special arrangements.Prepare program compliance reports related to collections and resident payment history.Code and process invoices for paymentOther community management duties as directed by HL Community LeaderKNOWLEDGE AND SKILL REQUIREMENTS:High school diploma required.u00a0Previous property management experience preferred.u00a0Ability to work well with others, good communication skills, good computer skills, ability to multi-task.TYPICAL PHYSICAL DEMANDS: u00a0Regularly use hands to manipulate tools, controls, phones and computer keyboard.Frequently stand, reach with hands and arms, climb, balance, and stoop.Sit and stand to do clerical work.Regularly lift and move office supplies up to 20 lbs.TYPICAL WORK CONDITIONS:u00a0u00a0u00a0Work is performed primarily in an office environment.u00a0Employee will frequently tour property and show apartments.u00a0Employee frequently interacts directly with residents and other staff members during the workday.u00a0This position may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.Minimum Salary: 18Maximum Salary: 20Salary Unit: Hourly

Created: 2025-09-12