Enterprise Account Executive

Role DetailsLocation: San Francisco, CAWork Setup: Remote position with flexibility in location; Proximity to major markets is a plus. Travel may be required to meet with clients and attend key events. About UsCrescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.More than that, Crescendo is about people. We dont just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.Join us at Crescendo, and lets build the future of customer experience together. The RoleWere looking for an Enterprise Account Executive to join our knowledgeable sales team. In this high-impact role, youll lead the charge in building relationships with large, complex enterprises and guiding them through the transformative power of Crescendos AI solutions. This is an exciting opportunity for someone who thrives in a fast-paced, entrepreneurial environment, and has a proven track record of driving new business and delivering strategic solutions to top-tier clients.The ideal candidate is a seasoned sales professional with a consultative approach, deep knowledge of enterprise sales cycles, and an aptitude for building long-term, trusted relationships with C-level executives. Youll work closely with our leadership team, product experts, and Customer Success managers to ensure we deliver solutions that truly make an impact. What Youll Do:Drive Sales Excellence: Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments, including CX, IT, and executive leadership.Solution Selling: Position Crescendos Augmented AI solutions as the key to solving enterprise customer experience challenges. Tailor presentations, demos, and proposals to meet the unique needs of each client and clearly articulate the ROI of our solutions.Customer Engagement: Build long-term relationships with C-level executives and other senior stakeholders. Serve as a trusted advisor, providing insights into industry trends and best practices in customer experience, AI, and automation.Cross-Functional Collaboration: Work closely with our product, marketing, and customer success teams to ensure alignment on client needs and expectations, ensuring the seamless delivery of solutions post-sale.Market Expansion: Identify and pursue new business opportunities within your assigned region, expanding Crescendos footprint within key accounts and verticals. Help us grow our presence in the most dynamic and high-potential markets.Achieve Sales Targets: Consistently meet and exceed sales quotas while maintaining a high level of professionalism and client satisfaction. Track progress and ensure timely reporting to leadership on sales activities, forecasts, and pipeline status.Thought Leadership: Represent Crescendo at industry events, conferences, and networking sessions. Become a thought leader in the AI and customer experience space by sharing insights, case studies, and success stories with clients and prospects. What We Expect From You:Proven Success: 3+ years of experience in Enterprise sales, specifically in CX, AI, or similar technology solutions. You should have a strong history of closing complex, multi-million-dollar deals and managing relationships with large, global enterprises.Consultative Approach: A deep understanding of consultative selling and the ability to engage C-level decision-makers in strategic discussions around AI and customer experience.Self-Starter: Ability to take ownership and lead initiatives independently while working effectively in a team-oriented, collaborative environment.Relationship Building: Exceptional interpersonal and communication skills. You know how to build trust and rapport with internal and external stakeholders at all levels.Sales Acumen: Strong understanding of the sales process and proven ability to manage a complex sales pipeline.Problem Solver: Ability to think critically and creatively to design solutions that align with the unique needs of each client, while delivering tangible value.Adaptability: Comfort in navigating a fast-paced, dynamic environment with changing priorities. Why Crescendo?Were building a new category: Augmented AIWere moving at record-breaking speed: 0 to $100M+ ARR in under a yearWe only win when our customers win—outcomes over hype, every timeYoull be part of a high-performing, purpose-driven team obsessed with speed, creativity, and craftThis is your chance to help define the DNA of Crescendos sales culture. If youre ready to learn fast, build fast, and grow fast—lets talk. Company Culture Is At Our CoreOur core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.Care for others - Cooperate, empathize, and seek opportunities to put each other first.Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to changeManifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.Take ownership - Doing the right thing should come naturally.Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleaguesCrescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact

Created: 2025-09-15