Account Manager, Media Network

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees.At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!The Planet Fitness Media Network Account Manager will be responsible for managing client relationships and overseeing affiliate & digital marketing campaigns. This role will act as a liaison between the client and the agency or internal teams, ensuring effective communication and the successful execution of all Planet Fitness Media Network strategies. Their duties will include developing, implementing, and tracking digital media plans, analyzing campaign performance, and providing regular reports to clients. This role will also handle all post-sales activity with a focus on renewals and upsells.This role is based out of our Hampton, NH office and will be expected to follow our hybrid work schedule.Client Relationship ManagementManage client relationships and establish long-term, value-driving relationships across new and existing clientsUnderstand client goals to proactively identify new growth opportunities and provide “white glove” services for all top-tier accountsEffectively and efficiently address client concerns with timely responses & solutionsAct as primarily liaison between clients and key internal stakeholders with responsibilities across legal, finance, technology and CRMOperations & ExecutionManage team members dedicated to ad operations and account managementOversee full-year Perks affiliate promotional calendar to ensure comms plans reflect client objectives and budgetsWork with Sales team to upsell/cross-sell existing clients to other PFMN productsOversee all Perks affiliate marketing campaign strategies, including but not limited to PerksFestCollaborate with CRM team to ensure delivery of campaign assets in support of month Perks emailTrack and analyze campaign data to provide accurate performance reportingOther ResponsibilitiesStay up to date on the latest Commerce and Retail Media Network trends and best practicesManage budget and timelines for client campaignsPrepare and socialize regular reporting for clients and internal leadershipBachelor's degree in Marketing or a related field5-7 years’ experience working in affiliate marketingExcellent knowledge of digital media and affiliate partner platformsExcellent quantitative and data analysis skills, and comfort level interpreting test results, and making data-driven decisionsStrong negotiation skillsEntrepreneurial mindset and willingness to dive inAble to collaborate with internal and external marketing and technology teamsExtremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectivesExcellent presentation and communication skills along with the ability to communicate effectively across all levels of the organizationAble to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externallyCreative, progressive, thought leadership with the ability to influence at all levels of the organizationExcellent leadership skills including the ability to build teams, motivate, guide, and mentorDedicated learner with a natural curiosity for consistent growthExhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environmentCooperative team player with an upbeat, positive, “can-do” attitude!Hybrid work schedule out of our Hampton, NH Club Support CenterCompetitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefitsGenerous vacation/holiday payVolunteer days off401(k) RetirementEmployee Stock Purchase ProgramChildcare reimbursementPet care reimbursementTuition reimbursementFree learning and development programsDiscount programs, including vacations, theme parks, shopping, meal delivery services & much moreCompany-sponsored social eventsFree Black Card membership and fun exercise incentivesAccess to our private gym at the Hampton, NH Club Support Center, complete with locker rooms and Black Card areaDelicious, healthy breakfast and lunch options served at our Club Support CentercaféNote to Applicants:We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

Created: 2025-10-04