Catering Supervisor | Full-Time | Orange County ...
Oak View Group - Costa Mesa, CA
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Catering Supervisor oversees all aspects of catering events, including set-up, food presentation, service, and cleanup, with a strong focus on detail, quality, and customer service. This role also includes training and coaching catering staff, supporting the Catering Manager in day-to-day operations, and assisting the Executive Chef with the profitable management of catering services when needed. The Catering Supervisor is expected to provide a high level of event oversight, technical expertise, and personnel support to ensure smooth execution of events. A key responsibility is to mentor, train, and guide employees and volunteers to meet company quality standards.Candidates must maintain excellent attendance and be available for a variable, event-driven schedule, including evenings and weekends. Open availability, professional presentation, strong interpersonal skills, self-direction, and solid technical aptitude are required.This role pays an hourly rate of $21.00-$23.00Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)This position will remain open until December 12, 2025.Oversee catering events from start to finish, including set-up, service, and cleanupApproach all guest and colleague interactions in a professional, friendly, service-oriented mannerMaintain constant communication with guests, on-site contacts, and other departments to ensure expectations are met or exceededRemain alert to guest complaints or concerns and respond promptly to ensure satisfactionWork closely with kitchen staff to maintain clear communication between food production and food serviceEnsure functions are set and staff is prepared and organized according to Banquet Event Orders (BEOs)Inspect table settings, buffet tables, and service areas to ensure cleanliness, proper placement, and attractive presentationArrange and oversee the proper sequence of service during eventsSupervise clearing, post-function cleanup, and garbage removalMaintain clean and orderly pre-function areas, storage areas, and back-of-house spacesEnsure all china, glassware, silverware, linens, and service equipment are handled properly and returned to storage after eventsSupervise the handling, storage, and security of catering equipment, décor, and suppliesCollaborate with the Executive Chef to ensure food, beverage, and supply inventories are maintained for upcoming eventsSupport the Catering Manager in verifying accuracy and quality of all event setupsLearn and use food and beverage computer systems and related technology as it applies to operations and administrationProvide hands-on event oversight and support during eventsMentor, train, and coach catering staff and volunteers to uphold company standardsMonitor compliance with health, safety, and sanitation requirementsAssociate’s degree (A.A.) in hospitality, culinary arts, or related field; or equivalent combination of education and experience1-2 years of related experience in catering, food and beverage, or hospitality; previous supervisory experience requiredNationally recognized food service sanitation certification (ServSafe Manager Certification required)Valid Alcohol Service PermitProficiency with Microsoft Office (Excel, Word, Outlook)Working knowledge of Point of Sale (POS)Experience with cash handling and basic financial proceduresStrong leadership skills with the ability to accept responsibility and lead by exampleExcellent verbal and written communication skills; professional and customer-focused demeanorHighly organized, detail-oriented, and able to manage multiple tasks under pressureFlexible schedule with availability to work evenings, weekends, and variable hours based on eventsPhysically able to lift and carry up to 25 lbs and remain on feet for extended periodsAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Created: 2025-09-15