Intern - ServiceNow Support & Development Richmond VA

Intern - ServiceNow Support & Development Richmond VA Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, weu2019re looking for you. You wonu2019t just find a job here; youu2019ll find your career. Review the position below and apply today. At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position. Job Summary We are seeking a motivated and dependable Summer Intern to join our IT Infrastructure Operations team , which manages ongoing support and new development for the ServiceNow platform . This application is a critical tool used by the IT Helpline and all company employees to request IT services or report issues with systems, applications, and devices. As an intern, you will gain hands-on experience in enterprise IT operations, contribute to real-world projects, and collaborate with stakeholders across the organization. Youu2019ll be encouraged to bring a fresh perspective to existing workflows and help identify opportunities to automate manual processes. Key Responsibilities + Assist with day-to-day support and maintenance of the ServiceNow platform. + Participate in the development and testing of new ServiceNow features and enhancements. + Collaborate with IT Helpline and internal users to understand service request and incident trends. + Analyze current manual processes and propose automation solutions. + Document findings, workflows, and recommendations clearly and concisely. Required Knowledge, Skills, Abilities & Experience + Quick learner with strong analytical and problem-solving skills. + Dependable and detail-oriented with a proactive attitude. + Comfortable working independently and in a team environment. + Passionate about technology and process improvement. + Familiarity with ServiceNow or other ITSM platforms is a plus, but not required. Education Requirements + Must be currently pursuing a 2-year Associates degree (qualifying students must have completed their first year or have compelted their second year with plans to trasnfer to a 4-year institution) or a 4-year Bachelor's degree from an accredited college or university in Information Systems, Computer Science, Computer Engineering, Information Technology + Students must have a minimum GPA of 3.0. + Students should have an anticipated graduation date 2027 or later. Test Description No Testing Required Export Control Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants. Other Information We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. You can experience the excitement of our company u2013 it's the difference between taking a job and starting a career. Top 3 Reasons to Work at Dominion Energy 1. Great Work Life Balance About Dominion Energy I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winteru2019s day. I am sustainable, reliable and affordable. I am not just any energyu2026 I am Dominion Energy. We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America. Join us Facts: u00b717,000 employees u00b7Headquarters: Richmond, VA u00b718 states in the US u00b7$100 billion of assets u00b7Nearly $35 million in charitable contributions u00b7100,000+ volunteer hours recorded in the community Our Commitment to Net Zero Dominion Energy is committed to helping address climate change. We have cut emissions sharply as we aim for Net Zero carbon and methane emissions by 2050. Learn more at. Nearest Major Market: Richmond Job Segment: Summer Internship, Environmental Engineering, Computer Science, Engineer, Intern, Entry Level, Engineering, Technology

Created: 2025-10-04