Field Service Technician (Phoenix)

Field Service Technician (Phoenix) Phoenix, Arizona 100% Remote Contract $22/hr - $25/hr We are seeking a Part-Time Field Technician to support our kiosk systems and related technologies. This dynamic, hands-on role is ideal for someone who thrives in fast-paced, customer-facing environments. The candidate will be responsible for supporting our product by acting as the liaison between the customer and other internal teams. Main responsibilities : + Perform on-site repairs and maintenance of airport kiosks. + Provide immediate technical support and troubleshooting for deployed systems. + Collaborate with Level 3 Support Teams in Canada and Atlanta. + Deliver high-quality, customer-focused service and act as a key liaison between clients and internal teams. + Identify opportunities to streamline support processes and improve service delivery. + Deliver training to customers when required. Basic Requirements + Minimum 3 years of hands-on experience in hardware support. + Strong understanding of PC networking and protocols (e.g., TCP/IP, AD, DHCP, DNS). + Experience in configuration and troubleshooting of J2EE, web servers, and Windows desktop environments. + Proficiency in Office 365 and working knowledge of Oracle/SQL databases. + Strong customer service orientation with the ability to represent Embross professionally on-site. + Proactive approach with a strong sense of ownership and accountability. Education & Qualifications + Bacheloru2019s degree in computer engineering, Computer Science, or a related field is a plus, but not required + Membership in a recognized international professional body is an asset. This role is based out of the Phoenix airport area. Although this is a part-time job, it is anticipated that the job will require approximately 15-22 hours per week. Weekend on-call of 4 hours (2 hours Saturday and 2 hours Sunday) is paid each week, as well as any hours recorded Monday - Friday. Airport parking fee will be re-imbursed You will receive the following benefits: + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRPu2019s Employment Accommodation policy. Applicants need to make their needs known in advance. Posted by: Gina Ozmer Specialization: + Technical Support

Created: 2025-09-17