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Front Desk Coordinator

North American Dental Group - Amherst, NY

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Job Description

Front Desk Coordinator“Open Up” to A Whole New Dental ExperienceGreat office culture- You got to see it yourself!Attractive compensation plan and incentivesThree great medical plans to choose from-eligible right away!HSA/FSA plans with ChildcareDental insurance for the team member is paid by the company 100%Two vision plans to choose fromGenerous PTO policyPaid holidays401k plan with employer contributionSmiling from Open to Close(Pay Rate starting at $18.00 per hour. Compensation commensurate based on experience and skills)Full time or part time including 1 evening shiftSkills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-freePerforms clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.Explains procedures and/or services to patients using dental knowledge.Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.Tracks appointments due to no-shows, cancellations, and late arrivalsSo How Can You “Fill” This Role? High School Diploma or equivalent (Associate’s degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as neededEqual Opportunity EmployerWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.#NADG3

Created: 2025-10-04

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