Sr Manager, Client Payroll Processing - Remote

This role supports clients with expense management services, helping them streamline processes, reduce relocation costs, and improve efficiency. The position involves assessing client needs, configuring systems, and integrating expense management tools with online platforms. It also provides expertise in payroll and tax-related processes, including year-end gross-ups, while ensuring accurate and timely client deliverables. The role partners closely with global teams, supports client presentations, and serves as a backup to the Director of Expense Management.Manage and develop U.S.-based payroll gross-up specialistsCoordinate gross-ups and ensure alignment with client payroll schedulesStay up to date on tax and relocation industry changesIdentify opportunities to improve cost, efficiency, and serviceLead client meetings, presentations, and training sessionsOversee payroll processing and proactively manage client expectationsDefine reporting needs, partner with IT, and support reporting enhancementsServe as liaison with internal IT for troubleshooting and improvementsProvide expense-related reports to clients as requestedBachelor’s degree or 4-6 years of equivalent experience4+ years in the relocation industry, with experience in expense management and/or U.S. tax/gross-upsKnowledge of finance, accounting, and expense/travel managementStrong skills in Microsoft Office and financial modelingAbility to explain technical concepts clearly to non-technical audiencesExcellent analytical, problem-solving, project management, and communication skillsStrong presentation skills and professional presenceHigh attention to detail with an innovative mindsetAbout CapReloCapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance - you’ve come to the right place.BenefitsIn addition to comprehensive medical, dental, and vision insurance, CapRelo offers:World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)Recruitment and customer referral bonusesCompany-paid life insurance and accidental death benefitsVoluntary protection programs for employees and their familiesService recognition programsSafety & performance bonusesTuition reimbursement and student loan repayment assistanceDiscounted membership @ Gold’s Gyms (corporate locations) nationwideGlobal employee wellness programs and Employee Assistance Program (EAP) for employees and their familiesMedical and Dependent Care Flexible Spending Accounts (FSAs)Health Savings Account (HSA) with employer matching contribution​Equal Opportunity/Affirmative Action Employer

Created: 2025-10-04