Medical Front Office

SSM Health Physical Therapy - Outpatient DivisionPatient Service Specialist (PSS)This is an entry level position - starting pay is $18.00 per hour and goes up based on education and experience.Full Time - 40 hours - Set Schedule -8 hour shiftsMonday - Friday - Hours vary Between 7:00am-6:30pmLooking for a customer service-oriented person to handle front office activities in a fast-paced environment.Looking for a customer service, detail-oriented individual who is able to work in a fast-paced environment. Task includes check-in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. To provide outstanding customer service to patients and staff.ResponsibilitiesGreets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking depositsMinimum QualificationsHigh School degree or diploma requiredBasic knowledge of computersskills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy requiredCustomer service and interpersonal skills necessary to communicateeffectively with staff members, supportive personnel, patients, physicians and communitymembers requiredPreferred ExperienceOne year in medical office settingthat required multi tasking preferredknowledge of health insurance preferred

Created: 2025-10-04