Assistant Service Center Manager
Valvoline - Madison, WI
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Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, weu2019ve stepped up extra safety measures in line with CDC guidance. Itu2019s our goal to not only serve but to earn the trust of our communities and have each otheru2019s backs. Whether youu2019re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, youu2019ll find it all at VIOC. With an award-winning training program and fair and honest values, weu2019re here to help you reach every milestone. What youu2019ll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. Youu2019ll be on the move, interacting with your team and customers to find the best solutions for their vehicleu2019s needs while building loyalty. You will also enjoy playing a role in your team membersu2019 success. If you are ready to take the initiative, weu2019re here to help you put your career on the fast-track to success. + Deliver a positive first impression to each guest with a warm and friendly greeting + Build trust and win repeat, loyal customers + Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center + Responsible for inventory, labor management and financial performance of the service center. + Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures + Mentor, lead and train the team to optimize their development + Help maintain a clean, well-organized service center and facilitate a safe and secure working environment + Provide superior customer service leadership How youu2019ll succeed + You are friendly and willing to work as part of customer-focused team + Have effective interpersonal, oral communication skills + Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages + Knowledge of cash handling, facility and safety control policies and practices + Ability to occasionally lift up to 50 pounds + Be able to stand for extended periods of time and climb stairs + Have full mobility and are able to twist, stoop and bend + High school diploma or equivalent + Six months of supervisory experience or related experience/training preferred Benefits include: + Competitive pay & flexible work schedule + On-the-job training + Paid biweekly + Company provided uniforms and tools + We promote from withinu2013a commitment we are passionate about + No late evenings + Paid time off and holidays + Medical, dental, vision, and 401(k) savings plans _Terms and conditions apply, and benefits may differ depending on location_ _Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._ _The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email_ _ _to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications._
Created: 2025-10-04