USHER - SOUNDWAVES

Under the direction of the Entertainment Operations Manager, the incumbent is responsible for greeting all guests for any events.BENEFITS INCLUDE:401K with matchPaid Time OffHoliday PayFree Meals, Free Uniforms, Free ParkingDiscounts at Hard Rock properties around the globeAll team members are eligible to participate in the discretionary annual bonus programTraining and Leadership development programsWellness programs including onsite information and fitness seminarsTeam Member Resource GroupsRecognition programs$16.00 an hourContinually exceed guest expectations for service and satisfaction in all areas of the event experienceHave a thorough knowledge of all seat locations, concessions, restrooms, Merchandising, and all other pertinent areas within HRLGreet guests and scan tickets and / or escorts guests to their proper assigned seats Acknowledges all guest related issues and reports to SupervisorMaintains a clean, safe, & healthy work environment while enforcing all of HRL policies and proceduresPerform other duties as assigned.Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service bydiscreetly notifying appropriate managers of concerns and observations.Demonstrate actions and behaviors that reinforce the Company’s Mission and Values. Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.Employee must stand during entire shiftOccasionally must walk on stairs#indeedACHigh school diploma or GED preferred along with 1 year of customer service experience.

Created: 2025-09-22