IT Support Services Analyst

To work as a member of an IT team responsible for all aspects of systems hardware, software and related infrastructure.• Build and maintain Windows workstations.• Provide support to users of IT systems.•Conduct software validation and qualification protocols.• Develop and maintain installation and configuration procedures.• Maintain software and hardware inventories / track installation and license counts.• Assist in network infrastructure maintenance.• Stay abreast of latest technologies and acquire new skills as needed.• Ability to build and maintain multiple workstations.• Provide input to manager to improve department operation andefficiency.• Identify and report possible preventative and corrective actions.• Works independently referring questions and problems to manager.• Extreme confidentiality with all accessible information.• Responsible for compliance to company's Quality Policy Manual.• Responsible for compliance to company's safety policies.• Positive representation of the company to the outside world.• Confidential access to the company's new and/or existing product designs, plans and customer base.• Associates or Bachelors degree in relevant field.• Experience with hardware installation and configuration.• Solid organizational and planning skills.• Knowledge of Windows Server.• Experience with a linux or unix shell.• Familiar with network operations.• Ability to get along well with other.• Good visual acuity.• Ability to sit for extended periods of time.• Ability to occasionally lift a minimum of 30 pounds.• Majority of day spent in clean, climate controlled office area.

Created: 2025-10-04