Customer Service Rep - Seasonal FT

Do you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for full-time Customer Service Reps to join our team and be the foundation of our success as an organization.Who is Fox?Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.What We OfferStarting from $16.00 hourlyEmpowering and positive workplace cultureStrong potential and room for growth with an Individualized Leadership Plan for every team memberPaid hands-on training opportunitiesReferral bonusesIf moved to a permanent employee, we offer the following benefits:Competitive Health Insurance including Medical, Dental, and Vision for full-time employees401k with a generous company matchPTO after just 30 days for Full-time individualsPaid HolidaysBereavement leaveEmployee Stock Purchase PlanA Day in the life of a Customer Service RepresentativeAs a Customer Service Representative (CSR) at Fox, you will have the opportunity to communicate with Fox's awesome customer service base!You will answer inbound phone calls, emails and texts, and make outbound calls as needed. You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers. Daily you will optimize and ensure our technician's routes and schedules are successful.As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential.What We Are Looking ForHigh School Diploma or equivalent requiredOne to two years of customer service experience preferredMust be comfortable speaking on the phoneExperience with computer database systems/softwarePositive and professional dress, communication and demeanorExcellent communication skills, including excellent reading and writing skillsGenuine personality, confident in self, and in office and customer service skillsAbility to speak Spanish is a huge plusMust be open to working Saturdays at least once per monthFox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer#FPC123

Created: 2025-10-04