Concessions Lead | Part-Time | Five Flags Center

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.TheConcessions Leadoversees the operation of the stand location. Responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed, oversees and participates in set-up and closing procedures and paperwork (basic math skills), and resolves problems with the assistance of a manager. Previous experience in a fast-paced, food service, supervisory position preferred. Must be able to stand for long periods of time with frequent bending, stretching, and reaching and lifting up to 50 lbs.This role pays an hourly rate of $14.00-$16.00Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until December 19, 2025.TheFive Flags Civic Centeris located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests. The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa.Responsible for leading the service of food and beverage to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.Lead the set up of the stand locationsMaintains sanitation, health and safety standards in work areas.Must show demonstrated ability to meet the company standard for excellent attendance.Assures that the location equipment is operable and clean prior to start of event.Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individualsAll other duties as assigned by the managers.Ability to lead the work of others.Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.Ability to speak, read and write in English.Ability to work well in a team-oriented, fast-paced, event-driven environment.Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2025-10-04