Sales & Customer Service Associate

Where Better Careers Begin!Massage Envy Berkeley HeightsLocation: 404 Springfield Ave, Berkeley Heights, NJ 07922Do you have a passion for helping others? At the Massage Envy of Berkeley Heights, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. The rewards of this job go way beyond a paycheck; you'll make a real difference in the lives of our members and guests while working in a culture of care that inspires you to be your best.Perks & Pay:Full-time & Part-time • $15-$20/hr + commission & bonusFree employee membership so you can enjoy the same wellness benefits you promote.Employee discount on Retail ProductsSubsidized health care for full-time team members, plus 401(k), dental, and vision coverage.Healthy compensation plan with hourly pay plus commission and a bonus program.Dynamic, energizing environment where every day is different and never boring.Training & growth opportunities to level up your sales and customer service skills.A flexible schedule for a better work/life balanceShifts:We offer flexible 4-8 hour shifts with availability any day, Monday-Sunday.Team members must be able to close two nights each week.Work Location: In personQualified Candidates:Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)Are critical thinkers with excellent math and computer skills, and the ability to multitaskHave great people skills and can establish positive relationships with guestsAre supporters of total body care with a general knowledge of massage and skin care servicesDay-to-Day:Provide outstanding customer service and help everyone feel valued and understoodPromote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home care retail purchases based on service provider recommendationsSupport clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questionsHelp grow and retain a client base both in-person and through phone/email outreachCulture & Support:Trained leadership that is invested in YOUR successAward programs (like Sales Associate of the Year)A caring community that strives to celebrate individuality and share knowledgeIf you’re ready to join a growing community with experienced professionals who share your passion, we can’t wait to meet you!*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Created: 2025-10-04