NETWORK ORDER PREPARATION SPECIALIST / Telecom ...
Apex Systems, Inc. - Columbus, OH
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Job#: 2089428Job Description:THE POSITIONThe Network Order Preparation Specialist of DISN Consolidated Provisioning supports the entire provisioning lifecycle, spanning order entry, preparation, solution design, and circuit activation phases. This professional actively engages in customer outreach, Quality of Service (QoS) configuration, commercial leasing, and facilities engineering. Accountable for maintaining DISN network functionality and efficiency, addressing operational needs, and ensuring system and network availability for mission partners.u00a0RESPONSIBILITIES:- Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request.- Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.- Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.- Develop service orders within configuration management databases such as WWOLS, MetaSolv (MSS), and other tool(s) as furnished and identified by the Government, including access to classified/SIPRNet.- Annotate appropriate status for those items which are Held in Abeyance (HIA) pending information or action on the part of another government or contractor entity.- Actively work with external entities to resolve order in an HIA status. Escalate items for which the Contractor has no direct control or influence, or which are impeding the progress of critical requirements within the prescribed timeframe.u00a0ADDITIONAL INFORMATION- On-site in Columbus, OH.- Day shift with flexibility to work an alternate or swing shift, as business needs dictate.u00a0QUALIFICATIONS- Minimum Active Secret Security Clearance; AND,- High School Diploma or equivalent; AND,- 2+ years of military experience in a communications field or an applicable technical discipline; OR,- 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field; OR,- 2+ years of experience in a communication field or applicable technical discipline.u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.u00a0Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffingu00ae in Talent Satisfaction in the United States and Great Place to Worku00ae in the United Kingdom and Mexico.Apex Benefits Overview:u00a0Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase pr
Created: 2025-09-22