Regional Program Lead (Remote)
Cognizant - Columbus, OH
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Regional Program Lead (Remote) Cognizant is looking to hire an experienced Regional Program Lead, to oversee all field operations within a specific geographical region, ensuring all activities align with company goals and standards. Work model: Remote We strive to provide flexibility wherever possible. Based on this roleu2019s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project youu2019re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered : u00b7 Oversee all field operations within a specific geographical region, ensuring all activities align with company goals and standards. u00b7 Manage daily field operations, including network installation, maintenance, and repair, to achieve key performance indicators (KPIs) for efficiency, quality, and safety in coordination with the Vendor leads / POCs. u00b7 Assist /work in the vendor operations / POC to Recruit, train, and lead a team of field technicians and supervisors. Conduct performance reviews and provide ongoing coaching and development. u00b7 Serve as the main point of contact for regional clients, internal departments (e.g., engineering, sales), and external partners. u00b7 Develop and manage the regional budget, allocating resources for staffing, equipment, and projects to ensure cost-effectiveness. u00b7 Act as the escalation point for complex technical and operational issues, finding solutions to minimize service disruption and improve customer satisfaction. u00b7 Ensure all regional operations comply with company safety protocols and local, state, and national regulations. These will help you stand out: u00b7 Proven ability to lead, motivate, and manage large teams in a fast-paced, high-pressure environment. u00b7 Strong understanding of telecommunications networks, including fiber optic, wireless, and broadband technologies. u00b7 Extensive experience in field operations management, including logistics, resource planning, and quality control. u00b7 Knowledge of budgeting, financial reporting, and cost management. u00b7 Excellent verbal and written communication skills for interacting with team members, clients, and senior management. u00b7 Strong analytical and decision-making skills to resolve complex operational and technical challenges. u00b7 Understanding of different types of risks & their impact on Field Operations-related projects involving multiple vendors u00b7 A bacheloru2019s degree in a relevant field such as Telecommunications, Engineering, Business Administration, or a related technical discipline. A masteru2019s degree is a plus. u00b7 A minimum of 7-10 years of experience in the telecommunications industry, with at least 5 years in a managerial or leadership role within field operations. u00b7 In-depth knowledge of telecommunications infrastructure, field service management software, and industry best practices. Why Choose Cognizant? It takes a lot to succeed in todayu2019s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies. If youu2019re comfortable with ambiguity, excited by change, and excel through autonomy, weu2019d love to hear from you Applications will be accepted until October 20th, 2025. Salary and Other Compensation: The annual salary for this position is between $90,000.00 - $103,000.00 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizantu2019s discretionary annual incentive program, based on performance and subject to the terms of Cognizantu2019s applicable plans. Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: u00b7 Medical/Dental/Vision/Life Insurance u00b7 Paid holidays plus Paid Time Off u00b7 401(k) plan and contributions u00b7 Long-term/Short-term Disability u00b7 Paid Parental Leave u00b7 Employee Stock Purchase Plan Apply todayCognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Created: 2025-09-22