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Manager, Payor Engagement- Remote

Sharecare - Columbus, OH

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Job Description

Job Description: Sharecare is the leading digital health company that helps people u2013 no matter where they are in their health journey u2013 unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit Job Summary: The Manager of Payor Engagement will manage the relationships, internal communication, workflow,progressandcompletion of Audit Line of Business contracts for Sharecare HDS. This position requires great attention to detail,excellent communication skills, the ability to follow workflow and determine necessary adjustments and befront-facingwith external customers. To be successful, one must be flexible, a self-initiator, learn quickly, be organized and displayhonesty and integrity. Essential Job Functions: + Communicate well with teammates both verbally and via writtencommunication + Operate as the point of contact for any and all assignedcustomers + Report generation + Communicate and collaborate with sales on customer agreementspecifics + Communicate with customer throughout scope of projects including, but not limited to datafeed issues, metric achievements, statuscalls + Track key metrics and performance via provided companytools + Prepare, proof and edit documents andspreadsheets + Serve as a back-up for other job responsibilities asnecessary + Financial responsibilities including invoicing and collections related to the Audit Line of Business + Attend and participate in clientmeetings + Limited travel to meet clients or meetings may berequired + Other duties asassigned Qualifications: + College undergraduate degree or equivalent is desired but notrequired + Highly Proficient in all Microsoft applications including but not limited to Microsoft Excel and PowerPoint + Strong reporting skills + Typing of 50 WPM + Task Prioritization + Previous Release of Information (ROI) experience helpful + Healthcare knowledge a plus + Ability to work independently and collaboratively as a teammember Physical Requirements: + Ability to sit or stand for long periods oftime + Physical ability to lift and carry 25 lbs. ofmaterials + Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods oftime, to write notes and information needed, and to pick up and hold paperwork, supplies and otheritems + Eyesight sufficient to effectively read documents and to accurately view information on a computermonitor + Speaking and hearing ability sufficient to effectively communicate + Eye/hand coordination, hearing and visual acuity necessary forday to daytasks + Information Governance Accountabilities: + A high-level understanding of the organization's information governance program and role-specific accountabilities + A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization's data andinformation + Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and servicesprovided + Participation in education as required for corporate compliance and role-specific functions andtasks HIPPA/ Compliance: + Maintain privacy of all patient, employee and volunteer information and access such information only on aneed to knowbasis for business purposes + Comply with all regulations regarding corporate integrity and securityobligations + Report unethical, fraudulent or unlawful behavior oractivity + Maintain current and yearly HIPAAcertification Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Created: 2025-09-22

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