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In Room Dining Coordinator (Part Time) - Waldorf ...

Hilton - Chicago, IL

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Job Description

Waldorf Astoria is looking for a Part Time- In Room Dining Coordinator to join the team in Chicago's Gold Coast Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining. Classification: Part-Time Shift: Various u2013 must be available to weekdays, weekends, and holidays Pay Rate : $25.90 per hour What will I be doing? As a Part Time In Room Dining Coordinator, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: + Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner+ Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc.+ Upsell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items+ Take guest food and beverage orders and input orders in appropriate point-of-sale system+ Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: + Hospitality - We're passionate about delivering exceptional guest experiences.+ Integrity - We do the right thing, all the time.+ Leadership - We're leaders in our industry and in our communities.+ Teamwork - We're team players in everything we do.+ Ownership - We're the owners of our actions and decisions.+ Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality+ Productivity+ Dependability+ Customer Focus+ Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all The Ben efits u2013 Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & FortuneWe support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and ben efits . Hilton offers its eligible team members a comprehensivebe nefits package including: u00b7Access to your pay when you need it throughDailyPay u00b7Medical Insurance Coverageu2013 _for you and your family_ u00b7Mental Health Resources u00b7Best-in-Class Paid Time Off (PTO) u00b7Go Hilton travel discount program u00b7Supportiveparental leave u00b7Matching401(k) u00b7Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount u00b7 Debt-free education:Access to a wide variety of educational credentials _(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)_ u00b7Career growth and development u00b7Team Member Resource Groups u00b7Recognition and rewards programs Job: _Bars and Restaurants_ Title: _In Room Dining Coordinator (Part Time) - Waldorf Astoria Chicago_ Location: _null_ Requisition ID: _HOT0BXU8_ EOE/AA/Disabled/Veterans

Created: 2025-09-22

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