Implementation Consultant

Principal Implementation Consultant - JR-0098471Your work days are brighter here.u00a0At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.u00a0At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.u00a0Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.u00a0In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.u00a0u00a0u00a0About the TeamOur mission is to change the way business deals get done. In an industry plagued by inefficient and ineffective contract management systems, we provide a solution that accelerates, scales, and protects the business, enabling contract professionals to become their company's superheroWe create cutting-edge AI technology that makes contracts searchable and simplifies deal-making processes to supercharge business while helping to reduce costs and manage risk. We automate manual work, facilitate collaboration, and streamline operations so businesses can make better decisions.By reimagining legal documents, we take the stress out of contract management, empowering brilliant people to do their best work while fueling exponential growth.u00a0About the Roleu00a0The Principal Implementation Consultant (PIC) position is an integral part to our Professional Services Organization, which delivers Contract Intelligence and Workflow solutions to our customers This includes six key areas of focus:- Demonstrates product expertise in the CLM or Business App platform- Provides top-quality service engagements for large or strategic customers or other accounts, serving as the lead process analyst, technical architect, and/or advisor to customers- Follows PS implementation standards and methodology- Validates, gathers, and assesses complex solutions to make thoughtful and required appropriate recommendations to the customer- Gains proficiency in the configuration and integration of solutions- Initiates, suggests, and helps create repeatable business processes and artifacts for scaling the organization.- u00a0Major Responsibilities/ActivitiesThe PIC is responsible for delivering CLM or Business App solutions to customers. This position is responsible for developing high expertise across the CLM or Business App platform.u00a0Solution Deployment (85%)- Collaborates closely with the Project Manager to successfully deliver projects- Ensures alignment between customer's business and technical architecture with their CLM or Business App solution- Lead end-to-end solution design discussions accounting for inte gration points between CLM and other business application platforms (e.g. SAP Ariba, Salesforce).- Validate/gather functional and technical requirements and produce solution design- Create core project documentation and achieve customer sign-off on requirements and user stories, solution design and architecture, and other project artifacts.- Delivers technical implementation activities from post-sale to support transition for PS engagements as required for key customers and to load balance with the rest of the team- Follows implementation methodology and standards- Execute project plan tasks associated with engagements- Test plan validation- Maintains an average of 70% utilization for billable projects- Identifies engagement-related problem areas and solves the issues in a proactive manner- Periodically may assist the Customer Support team in troubleshooting and resolving post-production solution issues- Provide technical training and reusable project artifacts for internal or external resources to promote implementation scalability as needed- Uphold CLM or Business App's core values and be maniacally focused on delivering successful projects that set customers up for high-value contracting journeys- Participate in pre-sales opportunities to scope and pitch SOWsu00a0Administration (5%)- Maintains accurate and timely submission of timesheets, expense reports, and project-related forms- Maintains regular internal communications with the project team, team lead, and manager- Provides feedback and updates to internal processes through internal documentationTraining (10%)- Continues to stay abreast of technology through internal training, lab development, and industry-standard training/certificationsu00a0About Youu00a0Basic Qualifications- 7+ years of external consulting experience in business process analysis and requirements generation, solution design and configuration, and SaaS project delivery that include custom API-based integrations- 4+ years of experience in CLM, Contract Intelligence (AI). Expertise with Salesforce, SAP Ariba, Coupa, and other CLM solutions is a large plus. Ability to demonstrate knowledge of architecture, API, and data and process flows.- 3+ years of experience scoping and selling SOWsu00a0Other Qualifications- A recognized degree in computer science, legal (JD), business administration- Practitioner in legal operations, contract management and administration, commercial contract management and administration- Strong understanding of how business requirements are gathered, analyzed, documented, and translated into technical specifications.- Strong understanding of taking technical specifications and configuring/implementing them into a solution.- People and time management skills, highly organized, motivated, and driven to succeed. Business Skills- Capable of working on or leading a team through a fast-paced and complex project- Excellent verbal and written business communication skills, including escalation management and information presentation- Strong follow-through, ownership & responsibility on tasks assigned- Effective time management and maintaining flexibilityu00a0Workday Pay Transparency Statementu00a0The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiplefactors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.u00a0u00a0Primary Location: USA.MA.Bostonu00a0Primary Location Base Pay Range: $147,400 USD - $221,100 USDu00a0Additional US Location(s) Base Pay Range: $133,300

Created: 2025-09-22