Office Services Manager - Law Firm

Overview:IST Management is seeking a professional, hospitality focused Office Services Site Manager to join our prestigiousPittsburgh team! The Office Services Manager is responsible for providing on-site management to support our facilities, hospitality, conference room and office support services operation in a highly professional office environment.Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, display superior concierge-style hospitality standards, and are ready to grow in their professional career.Previous experience as a people manager is mandatory!Benefits Include: Paid Time Off, Paid Holidays, Medical, Dental, Vision, STD, LTD, Life, and 401KLocation:Downtown Pittsburgh. Convenient to public transportationHourly Compensation: $18 - $20 based on experience. Bonusopportunitiesavailable!!Hours: Monday through Friday 7:30am - 4:30pm.Who We Are:IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services.IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.The Site Supervisor is responsible for supporting the office services team and other administrative support services in a legal environment. Ideal candidates have great customer service skills, mail & shipping/copy experience, and have the ability to work well in a fast-paced environment.Management:Professional and friendly customer service - Consistently displaying highly hospitable site standardsVerbal and written interaction with internal and external clientsOversight/management of preferred vendorsManaging a team of on-site employeesOversee employees' performance, provide guidance and supportManage the reciprocal relationship between staff and the organization so that each is successfulProvide training and learning experiences to the Office Services staffConduct regular team meetings with direct reports in conjunction with managementAssist with developing and implementing policies and proceduresOn-Site Services:Managingmeeting and conference room servicesSet ups and breakdowns for meetings, food and beverage servicesPorter services to promote a clean, concierge-style environment on-siteManaging facilities related requestsManaging mail, office supplies and upkeep of office space including inventory of all itemsOverseeing pantry inventory; ordering suppliesOversee courier and court docketing servicesOversee the daily operation of the Office Services equipmentLight administrative dutiesConsider a new career today as a Site Supervisor with IST Management Services, the fastest-growing, national, facilities management company in the industry. PRE-EMPLOYMENT DRUG TEST REQUIRED.Must have access to reliable transportation to reach locations not on public transportation routesHigh school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to managementCustomer Service/ Hospitality/ Retail background preferredProfessional appearance and demeanor;Keyboarding and windows environment PC skillsExcellent communication skills both verbal and written;Ability to effectively work individually or in a team environmentCompetency in performing multiple functional tasksA valid drivers license and reliable transportation to and from workLifting up to 55 poundsIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Created: 2025-09-25