Director of Community Crisis Stabilization (CCS)

The Program Director is responsible for the successful administration and management of the clinical, budgetary and business operations of the CCS program. The Program Director provides clinical and administrative supervision to Master’s and Bachelor’s level clinicians, and Direct Service staff who work in this program. Along with the Nursing Supervisor, they will provide additional supervision and guidance to nursing staff. They will provide clinical leadership and emergency on-call services.Are you ready to make a difference?Master's DegreeAssign and monitor scheduling of staff to ensure efficiency of client contact, program coverage, and budget compliance.Uphold in all areas of work the philosophy of the Advocates Way and the Intentional Care Standards while serving people at the program.Provide on-going evaluation of the program’s treatment philosophy. Manage and streamline administrative processes and requirements in consultation with affiliated senior managers or designees including but not limited to Fiscal Services, Human Resources, Information Services, Housing, and Maintenance functions.Ensure that staff receives appropriate certifications and training to perform duties adequately.Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention. Ensure that regular performance evaluations are conducted for all staff.Ensure that the clinical integrity of program and services are maintained.Maintain constructive and productive internal and external communications with staff, nurses, managers, providers, vendors, and funding sources.Daily monitoring of bed status to maximize high utilization, and protocols to communicate with external referral sources when beds are available. Ensure timely access to services by conducting or assigning intakes of individuals supported in the program.Coordinate systems around admissions and discharges.Responsible for training and oversight of staff’s paperwork which includes Individual Action Plan (IAP), Comprehensive Assessment (CA), Crisis Plans, Wellness Recovery Action Plans (WRAP), Relapse Prevention Plans and shift notes. 1Prepare required service reports to include, program census, utilization as directed, including data collection and analysis.Responsible for overall fiscal responsibility for the site; including the safeguarding of client’s monetary funds and meeting program budgetary expectations. Monitor the up-keep of the program site. Ensure program meets safety standards and a home-like environment is maintained. Master’s degree in Human Services with Clinical License and 3 years’ experience. Experience with Crisis Stabilization Services preferred. Demonstrated understanding of and competence in serving culturally diverse populationsMust be able to perform each essential duty satisfactorily.Strong computer knowledge.Ability to execute a variety of decision-making modelsAbility to maintain confidentiality of informationProven ability to delegate, prioritize, and meet strict deadlines.Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport clients.Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Created: 2025-09-26