Support Specialist II (Contract Talent)

Who We Are Robert Half is seeking a Support Specialist II who will coordinate, diagnose, and troubleshoot incoming global employee calls, tickets and external webmaster candidate emails. They provide support services to employees and candidates with technical problems and information technology issues involving desktop from local personnel and field office employees as well as employees using network remote access. The Support Specialist provides timely resolution of problems or escalation on behalf of customer or candidate to appropriate technical personnel. They provide case (incident) status updates to management and end-users. The Support Specialist supports and maintains effective relationships with users. They adhere to standard operating procedures and customer service guidelines relating to remote IT support. What You'll Do + Answer front line support calls from corporate and field users with the ability to assist users with

Created: 2025-10-04