Assistant Facilities Manager - Projects

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:As an Assistant Facilities Manager - Projects at JLL, you will drive consistency and operational excellence in regional Facilities Management programs by organizing information, building and managing project plans, and managing vendor relationships in partnership with Regional Facilities Managers, Senior Facilities Managers, and Program Managers while working closely with clients to deliver exceptional facility services. This project-focused role combines program management expertise with facilities operations, requiring you to own organization, management, and implementation of programmatic needs across all aspects of regional facilities programs spanning hard services and soft services spectrums while communicating via multiple channels to build and sustain strong partnerships in a matrix-driven environment. You will play a crucial role in JLL's commitment to delivering operational excellence by leading team meetings at various frequencies, drafting internal and external communications, using tools such as Corrigo, Visio, Smartsheet, and Microsoft Office to build operational deliverables, and working across regions to solve customer requests and challenges while leading special projects in collaboration with broader regional IFM teams.What your day-to-day will look like:Drive consistency and operational excellence in regional Facilities Management programs through information organization and project plan managementOwn organization, management, and implementation of programmatic needs across hard services and soft services program spectrumsCommunicate via multiple channels with Senior Facility Managers, Program Managers, clients, and leaders to build strong partnershipsLead, attend, coordinate, and organize content and presentations for weekly, monthly, and quarterly team meetingsDraft and deliver internal and external communications while using Corrigo, Visio, Smartsheet, Quip, and Microsoft Office for operational deliverablesAssist in development and management of local and sub-regional program or project budgetsWork across regions to solve customer requests and challenges while leading special projects with regional IFM teamsManage vendor relationships and communications while ensuring compliance with company and regional policies.Required Qualifications:Experience managing local and regional programs, projects, and initiatives ideally in real estate, facilities, and operationsAbility to work on multiple projects simultaneously with relentless drive to deliver results and achieve expected outcomesComfort working across multiple geographies and cultures, virtually and onsite, in highly dynamic organizationsEase with launching projects without much data, starting from blank sheet of paperStrong analytical capabilities combining ability to dive deep into data and anecdotal feedbackExperience driving change management plans for setting up new services or transforming existing onesStrong organizational skills with capacity to prioritize and escalate in complex, fast-paced environmentsHands-on approach with attention to detail and ownership mentality.Preferred Qualifications:Proven track record of interaction with multiple stakeholders at all organizational levelsExperience establishing effective relation

Created: 2025-09-26