Fixed Operations Performance Manager

The Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio-including FandI, DMS, and Xtime Service products-for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive's suite of technologies.u00a0This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth.u00a0This is a regional position and we are accepting applicants from the Pacific, Mountain, and select Central time zones.u00a0What You'll Dou00a0 Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions. Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction. Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements. Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools. Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions. Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows. Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships. Stay current on product updates and enhancements and communicate their value in the context of dealership operations.u00a0What's In It For You?u00a0Here's a sneak peek of the benefits you could experience as a Cox employee:u00a0 A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources.u00a0Check out all our benefits.u00a0Who You Areu00a0Minimum Requirements:u00a0 Bachelor's degree and 6+ years of experience in a related field, or equivalent combination of education and experience. Safe drivers needed; valid driver's license requiredu00a0Preferred Qualifications:u00a0 2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership. Deep understanding of dealership operations, including service, parts, and FandI. Proven ability to influence dealership personnel at all levels-from service advisors to general managers. Proficient in... For full info follow application link.u00a0Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religionor creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Created: 2025-10-04