Service Engineer - Semiconductor Industry | Utica, NY

Lapmaster International, a leading company in the semiconductor industry where innovation meets precision. We are seeking a service engineer who will be specializing in backgrinding equipment for semiconductor manufacturing, providing technical support, installation, and maintenance for the highly specialized equipment used to thin wafers.Were seeking a dedicated Service Engineer to become a vital part of our team, to support a customer based in Marcy, New York. If you enjoy solving complex technical challenges and delivering exceptional service, this role offers an exciting opportunity to work with cutting-edge technology in a collaborative environment.Role OverviewAs a Service Engineer, you will be the frontline technical expert providing maintenance, troubleshooting, and support for sophisticated semiconductor equipment at client sites. Your work will ensure optimal performance and uptime, directly impacting production quality and efficiency. Mechanical, electrical, and software troubleshooting skills are required along with a willingness to travel for training, possibly for several weeks at a time during the onboarding. Possible occasional travel for other customers once established.ResponsibilitiesPerform on-site installation, calibration, maintenance, and repair of semiconductor manufacturing equipment.Troubleshoot and resolve technical issues quickly and effectively to minimize downtime.Collaborate with engineering and client teams to provide timely solutions and technical guidance.Responds to customer inquiries and phone calls.Manage special projects as requiredDocument service activities, report on equipment status, and recommend improvements.Travel to client locations, delivering outstanding service and support.Coordinates activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions.RequirementsAssociates degree or technical certification in mechanical, electronics, engineering, or other applicable fields of study; bachelors degree in engineering or technology preferred.Strong mechanical and electrical troubleshooting skills.Experience working with semiconductor equipment or similarly complex machinery is highly desirable. Backgrinding equipment experience preferred.Ability to work independently in a field service environment with excellent problem-solving skills.Effective communication skills and a customer-focused approach.Willingness to travel as needed.Ability to read and understand mechanical drawings, electrical schematics, and piping diagrams.Physical Requirements: Job duties are often performed in confined areas. Mechanical aptitude, manual dexterity, and the ability to lift/carry objects up to 35 pounds are required. May require bending/stooping/crawling/climbing. May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous elements or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, etc. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.Equal Employment Opportunity Employer (EEO)What We OfferCompetitive salary and benefits package.Hands-on experience with state-of-the-art semiconductor technologies.Supportive team culture that values continuous learning and growthMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.Equal Employment Opportunity Employer (EEO) Company Description:Lapmaster International, LLC is a leading international precision machine tool builder headquartered in Chicagos Northwest suburbs near OHare Airport. Our diverse team works with a broad variety of industries and technologies. Our technical expertise includes Motion Control, Robotics, Automation, Machine Design, and Application Engineering. Our customers include small, mid-sized and Fortune 100 companies in a variety of industries including Automotive, Aerospace, Semiconductor, Electronics, Bearings, Optics/Electro-optics, Pumps, Valves, Compressors, and Medical Devices. Our business model is to utilize leading technologies and exceptional engineering talent coupled with outstanding customer service to solve manufacturing and precision machining problems. Since 1948, industry has relied on Lapmaster to solve the most challenging precision surfacing problems. With over 60 years of experience, Lapmaster has a proven history of successfully developing cost effective processing solutions for virtually any application requiring precision sizing, flatness, parallelism, roundness, straightness, or surface finish. Lapmaster serves the Fine Grinding, Advanced Materials, Precision Optics, Bore Honing and Finishing, Lapping/Polishing and Metallographic markets through an expanding network of sales and services offices located throughout the world. Sales and technical service is available either through local Lapmaster Sales Representative or through our main Sales and Technical Services Centers located in Mount Prospect, IL, Plymouth, UK, Chennai, India, Tokyo, Japan and Shenyang, petitive Benefits Package for Full Time employees:401(k) with MatchingMedical Insurance (Company contribution for Dependents)Dental insuranceVision insuranceCompany Paid Short-Term and Long-Term DisabilityCompany Paid Life & AD&DVacation, Sick, HolidaysEAPMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futureEqual Employment Opportunity Employer (EEO)It is the policy at Lapmaster International to provide equal employment opportunities and affirmative action to all qualified individuals. All personnel actions, including, but not limited to, compensation, benefits, recruitment, hiring, training, and promotion of persons in all job titles, are administered without regard to race, color, sex, sexual orientation, gender identity, age, religion, national origin, protected veteran or disability status, and all employment decisions are based solely on valid job requirements. In addition, employees and applicants are protected from harassment, threats, coercion, intimidation, or discrimination

Created: 2025-10-04