General Manager

TheGeneral Manager of Southern Air of Ruston/Monroe will oversee all aspects of a location’s day-to day operations, financial activities, and people- both customers and employees. In addition to Southern Air of Ruston you will also be the General manager of Monroe which is just down the road. The individual will drive growth, performance metrics, create culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. In addition to P&L ownership, the General Manager is responsible for capturing a major MSA through organic growth and potentially leading additional M&A activity.Why join our team:We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.Uncapped Pay PotentialMedical, Prescription, Dental, Vision InsuranceDisability and Term Life InsuranceMatching 401(k)On-going training & development and growth opportunitiesPaid HolidaysPaid Time Off (PTO)Job OverviewThis leadership role is suited for a strong competitor who excels in a fast-paced environment, driven by seizing opportunities in an industry that many overlook; our leaders are career contrarians with strong character and vision. The ideal candidate will be able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to help create a healthy, growing organization.Key Responsibilities· Making a difference for our people and the communities in which we do business, helping impact the middle class through expansion of outstanding employment opportunities.· Develop culture, systems, and measures to teach and train industry leading staff, increasing eNPS and retention at all levels.· Build a culture of purpose among the management team.· Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction and maintenance subscription plans.· Deliver “gold standard” of service and quality through training, accountability, and metrics.Candidate Requirements· Bachelor’s or equivalent· 3+ years Management/Supervisory required, P&L experience strongly preferred· Experience with, or deep respect for the Skilled Trades and/or similar industries· Strong communication and organizational skills· Ability to apply critical thinking, risk analysis and develop solutions· A leader of character· A leader who inspires “followership” amongst the men and women they serve (manage)Who We Are:We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). With no salary cap, your effort determines your paycheck!If this sounds like the perfect fit for you, apply today!We are an Equal Employment Opportunity EmployerJob Type: Full-timeSalary: $100,000- $110,000.00 per yearBenefits:Matching 401(k)Health InsuranceDental and Vision InsuranceLife and Disability InsurancePaid Time OffOngoing Training and DevelopmentAbility to commute/relocate:LOCATION: Reliably commute or planning to relocate before starting work (Required)Work Location: In personFinancial:Development and execution of strategy producing revenueImpacts and increases key metrics including conversion percentage, average invoice, PM plansCustomer Satisfaction:Implement systems, training and accountability to be “gold standard” with service and qualityImpact and improve key metrics including NPS, reduction of callbacks. etcEmployee Development:Create culture and systems to teach, train and develop an industry leading staffIncrease and impact employee retention at all levels and eNPSImpact and advise succession planning and career progression development programsContinuously seek and apply feedback to build aworld class employment productLeadershipBuilds deep relationships with all level of employees, cross-departmentallyBecomes a positive, respected presence in the local community3+ years Management/Supervisory experience required (Home Services, Sales Manager, Construction Management, or Military Leadership experience)3+ years’ experience managing revenue, budgeting and/or P&L requiredLeader in current field of workSkilled Trades and/or Residential Services experience a plusStrong communication and organizational skillsAbility to apply critical thinking, risk analysis and develop solutionsSalary & Benefits:General Managers typically earn $80,000 - $100,000 in their first year, with financial upside as the business growsBase Salary + CommissionsFull Medical coverage and many other insurances including Dental, Vision, disability, Life, etc.401K MatchingPTO and Paid Holidays

Created: 2025-09-29