Referral Coordinator - Hospice

At Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!Actual Work/Life BalanceMonday-Friday, 12:00pm-8:00pm (in-office)Salary range $25-$30/hrly, DOECompetitive PayBenefits Package including Medical, Dental, and Vision insurancePaid Time Off401k plan with employer match and 100% vesting after 90 days of employmentA culture with an emphasis on appreciating and valuing the team memberThe opportunity to be part of a rapidly growing national company, with possible position upgradesThe Referral Coordinator will support day to day operations of the Intake Department and management of referrals. This role plays an extremely important part in communicating effectively team personnel, with the continued goal of fulfilling Suncrest’s mission in providing the highest quality of care and customer service. The essential job functions include but are not limited to the following:Answers telephone inquiries and channels them appropriatelyAssists with tracking and processing referralsAssist with audits and chart reviews as assignedUploads documents to electronic medical records systemProvides feedback on process and flow improvementAssists with scheduling goals of care and admission visitsWork with sales team to receive incoming referral informationAssists on weekends/holidays as neededOther duties as assigned by Director of IntakeA self-motivated team player with strong and effective communication skillsDemonstrate accuracy and thoroughness; looking for ways to improve and promote quality.Monitor and self-correct own work processes and outcomes as well as apply feedback from others to improve performance.Has the capability to balance team and individual responsibilities; exhibit objectivity and openness to others' views, contributing to building a positive team spirit by putting the success of the team above his/her own interests.Possesses an extraordinary ability to multi-task in a fast-paced, deadline driven environment.Has great attention to detail, technological proficiency including extensive software/computer skills, great customer service skills, and a general understanding of administrative principles and the expectations associated.Able to type 50 words per minuteProficient with Microsoft applications including Word and ExcelHigh School Diploma • Completed 1-2 years of business college preferred

Created: 2025-09-29