Customer Service Rep. (Truck Gate) - West Point, GA

, ATTENTION MILITARY AFFILIATED JOB SEEKERS, - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to, Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post., , COME BE A PART OF OUR EXCELLENT TEAM!High School Diploma Preferred, but NOT RequiredMedical, Dental, and Vision Insurance100% Company Paid Employee Life Insurance ,Short-Term Disability14 paid Company Holidays80 Hours of Vacation40+ Hours of Sick (Differing sick policy for CA, details provided in offer letter)401K w/ GENEROUS MatchEligible Tuition ReimbursementEligible for Auto Allowance of $300 per MonthEligible for Wellness Reimbursement of up to $50.00 Per MonthEligible to Receive Referral BonusesTeam Wear Including Safety ShoesEligible for Discretionary Bonus AnnuallyYears of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events ,More!!, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , About Hyundai GLOVIS America Inc.GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.SummaryCoordinate all Customer Service ,Support activities and programs to ensure a safe, healthy, accident-free, and productive work environment for all employees.ResponsibilitiesProcess truck arrivals and process loaded truck departures.Process trucks as they arrive by recording the driver, truck number, and arrival date/time.Process trucks as they depart by entering load sheet info into iVELES and scanning bay tags to match with load sheet.Upload and confirm complete. Allow driver to proceed offsite.If data in the departure is incorrect, provide instruction to driver to correct.SecondaryProvide IT support for internal customers.Repair/Replace printers in all GUS facilities.Collect and distribute PDA devices at start and end each shift, inspecting units for wear and ventory IT equipment periodically to ensure accountability and function.Respond to IT problem situations as needed for internal spect truck gate and truck loading spect the truck gate and truck load lanes each hour to ensure cleanliness.Report any spills or trash to the driver or carrier office.Log inspection results in logbook.Notify Customer Service Manager and Facilities Maintenance of a spill.Provide data research and analysis as requested/required.Find Veles data as requested by operations.TertiaryCoordinate fleet shipment holds and releases to meet delivery windows specified by KUS.

Created: 2025-10-04